Janiyah Smith

As an assistant manager I am able to do everything in the store just as a General manager. I schedule, inventory counts, truck order, as well as coaching the staff. I also do majority of the training for the new hires that come in and out. After years of working here I have picked up being able to multi task and being able to control myself under pressure. This position helped me with being able to communicate with a lot of different personalities. Being to adapt with different people. As far as having different approaches for my staff.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.