Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

JANMARCO HERNANDEZ

Houston

Summary

I am very hardworking and reliable, I can adapt to any work environment and I am very friendly and easy to work with. Offering excellent experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Committed to accuracy and efficiency as achieved through hard work and attention to detail.

Overview

7
7
years of professional experience

Work History

Machine Operator

Texas PMW Inc. (Penn Machine of Texas)
03.2024 - Current
  • Operated machinery to ensure consistent production flow and meet quality standards.
  • Conducted routine equipment inspections to identify maintenance needs and minimize downtime.
  • Collaborated with team members to optimize workflows and enhance operational efficiency.
  • Trained new operators on safety protocols and machine operation procedures.
  • Monitored production metrics to maintain accuracy in output and adherence to specifications.
  • Ensured compliance with safety regulations, promoting a culture of workplace safety among peers.

CASHIER

HEB Grocery Store
02.2022 - 10.2023
  • Helped customers complete purchases, locate items and answer any questions they may have.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Processed customer refunds and exchanges according to established guidelines.

INBOUND STOWER

Amazon
11.2021 - 01.2022
  • Maintained clean and organized workspaces to uphold safety standards.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Sorted over customer packages onto shelves according to type, weight and size.

CASHIER

Kroger
07.2019 - 11.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reviewed weekly sales ads and monitored price changes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof of age for alcohol and tobacco sales.
  • Learned Utility Clerk and courtesy Clerk positions and provided backup at any times such as pushing carts or bagging for customers.

COURTESY BOOTH CLERK

Sellers Bros
08.2018 - 04.2019
  • Helped customers pay for their utility bills, phone bills, internet bills, etc.
  • Gave change to customers, sold stamps, sold photocopies, sold car stickers, and helped with lost items.
  • Notified management of issues such as suspected theft or property defacement.
  • Resolved customer complaints to full satisfaction of customer.
  • Managed efficient cash register operations.
  • Helped customers send money through western union.
  • Cashed checks for customers.

Education

High School Diploma -

Northshore Senior High
Houston, TX
01.2020

Skills

  • Cooperative Attitude
  • Problem Solving
  • Cash Handling
  • Product Scanning
  • Complaint Resolution
  • Relationship Building
  • Coin and Currency Counting
  • Reliable and Responsible
  • Customer Transactions
  • Detail-Oriented
  • Customer Relations
  • Work Task Prioritization
  • Strong work ethic
  • Good communication

LANGUAGES

Spanish - Native or Bilingual
English - Native or Bilingual

Timeline

Machine Operator

Texas PMW Inc. (Penn Machine of Texas)
03.2024 - Current

CASHIER

HEB Grocery Store
02.2022 - 10.2023

INBOUND STOWER

Amazon
11.2021 - 01.2022

CASHIER

Kroger
07.2019 - 11.2021

COURTESY BOOTH CLERK

Sellers Bros
08.2018 - 04.2019

High School Diploma -

Northshore Senior High

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