Jan Marie Hillyer
Helmetta,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Nephrology Hypertension Assoc. Of Central Jersey
South River, NJ
08.2009 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Call Labs, Hospitals, Radiology Imaging Centers, Dialysis Units & Physicians office for Lab work, imaging and progress notes.
- Schedule Renal Biopsies
- Prior Authorizations for Patients.
Receptionist
Sam Hillyer Custom Builders
Spotswood, NJ
08.2001 - 12.2008
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Making Appointments
- Estimates
- Ordering Material
Skills
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Patient Registration
- HIPAA Compliance
- Insurance Verification
- HIPAA Guidelines
- Appointment management
- Payment Collection
- Reminder calls
- Electronic Medical Records
- Insurance Authorizations
- Scheduling Tests and Procedures
- Preparing Treatment Rooms
Timeline
Medical Receptionist
Nephrology Hypertension Assoc. Of Central Jersey
08.2009 - Current
Receptionist
Sam Hillyer Custom Builders
08.2001 - 12.2008