Jan Marie Hillyer
Helmetta,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Nephrology Hypertension Assoc. Of Central Jersey
2009.08 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Call Labs, Hospitals, Radiology Imaging Centers, Dialysis Units & Physicians office for Lab work, imaging and progress notes.
- Schedule Renal Biopsies
- Prior Authorizations for Patients.
Receptionist
Sam Hillyer Custom Builders
2001.08 - 2008.12
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Making Appointments
- Estimates
- Ordering Material
Skills
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Patient Registration
- HIPAA Compliance
- Insurance Verification
- HIPAA Guidelines
- Appointment management
- Payment Collection
- Reminder calls
- Electronic Medical Records
- Insurance Authorizations
- Scheduling Tests and Procedures
- Preparing Treatment Rooms
Timeline
Medical Receptionist
Nephrology Hypertension Assoc. Of Central Jersey
2009.08 - Current
Receptionist
Sam Hillyer Custom Builders
2001.08 - 2008.12
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