Janna Buchanan

• Supervised children's daily activities, ensuring safety and engagement in age-appropriate play.
• Developed and implemented lesson plans to enhance children's cognitive and social skills.
• Communicated effectively with parents regarding children's progress and behavior.
• Assisted in maintaining a clean, organized, and inviting environment for children.
• Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.

Operated cash register and processed customer transactions including prescriptions, over-the-counter medications, and retail items with accuracy. Provided friendly and efficient customer service by answering questions, directing customers to products, and assisting with basic pharmacy needs. Verified and maintained confidentiality of patient information in compliance with HIPAA regulations. Handled cash, credit, and insurance payments while balancing drawer at the end of each shift. Assisted pharmacists and technicians with organizing prescriptions, stocking medications, and keeping the pharmacy area clean and orderly. Managed phone calls, prescription pick-ups, and insurance claim inquiries to ensure smooth workflow.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Handled cash management tasks, ensuring accurate cash drawer reconciliation at end of shifts.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Managed reservation system to optimize seating efficiency.
• Collaborated with kitchen staff to communicate guest needs effectively.
• Assisted in training new host staff on customer service protocols.