Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janna Hart

Summary

Proven in fostering customer engagement and teamwork, I can excel both independently and in group settings. At Munsons Chocolates, I enhanced customer satisfaction through knowledgeable product recommendations and efficient service. My reliability and work ethic are complemented by a track record of creating inclusive, engaging experiences in diverse range of work environments.

Overview

4
4
years of professional experience

Work History

Retail Associate

Munsons Chocolates
01.2021 - Current
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Maintained clean sales floor and straightened and organized merchandise.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently and professionally.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Wrapped, boxed and weighed products.

Dog Walker

Frank Maniscalco
08.2021 - 05.2023
  • Daily 30 minute walk
  • 5 days per week
  • Occasional house sitting
  • Made owners comfortable with care by following instructions and meeting dog needs.

Junior Counselor

Holiday Hill Day Camp
06.2020 - 08.2020
  • Collaborated with fellow counselors to design engaging group activities that promoted teamwork and social skills.
  • Planned fun and collaborative activities for ages 4 to 10 that resulted in teamwork and learning of valuable life lessons.
  • Fostered a positive and inclusive environment through proactive conflict resolution and open communication.

Education

Bachelor of Arts - Undecided

Roger Williams University
Bristol, RI
05-2027

High School Diploma -

Manchester High School
Manchester, CT
06-2023

Skills

  • Customer Engagement
  • Positive and engaging demeanor
  • Cash Handling Accuracy
  • Reliability and punctuality
  • Cash Register Operation
  • Store maintenance
  • Cleaning and sanitizing
  • Product Knowledge Expertise
  • Customer Service
  • Problem-Solving
  • Teamwork
  • Retail Sales
  • Product Recommendations
  • Independent judgement

Timeline

Dog Walker

Frank Maniscalco
08.2021 - 05.2023

Retail Associate

Munsons Chocolates
01.2021 - Current

Junior Counselor

Holiday Hill Day Camp
06.2020 - 08.2020

Bachelor of Arts - Undecided

Roger Williams University

High School Diploma -

Manchester High School
Janna Hart