Janna Hart
Summary
Proven in fostering customer engagement and teamwork, I can excel both independently and in group settings. At Munsons Chocolates, I enhanced customer satisfaction through knowledgeable product recommendations and efficient service. My reliability and work ethic are complemented by a track record of creating inclusive, engaging experiences in diverse range of work environments.
Overview
4
4
years of professional experience
Work History
Retail Associate
Munsons Chocolates
01.2021 - Current
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Maintained clean sales floor and straightened and organized merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently and professionally.
- Performed cash, card, and check transactions to complete customer purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Wrapped, boxed and weighed products.
Dog Walker
Frank Maniscalco
08.2021 - 05.2023
- Daily 30 minute walk
- 5 days per week
- Occasional house sitting
- Made owners comfortable with care by following instructions and meeting dog needs.
Junior Counselor
Holiday Hill Day Camp
06.2020 - 08.2020
- Collaborated with fellow counselors to design engaging group activities that promoted teamwork and social skills.
- Planned fun and collaborative activities for ages 4 to 10 that resulted in teamwork and learning of valuable life lessons.
- Fostered a positive and inclusive environment through proactive conflict resolution and open communication.
Education
Bachelor of Arts - Undecided
Roger Williams University
Bristol, RI05-2027
High School Diploma -
Manchester High School
Manchester, CT06-2023
Skills
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Reliability and punctuality
- Cash Register Operation
- Store maintenance
- Cleaning and sanitizing
- Product Knowledge Expertise
- Customer Service
- Problem-Solving
- Teamwork
- Retail Sales
- Product Recommendations
- Independent judgement
Timeline
Dog Walker
Frank Maniscalco
08.2021 - 05.2023
Retail Associate
Munsons Chocolates
01.2021 - Current
Junior Counselor
Holiday Hill Day Camp
06.2020 - 08.2020
Bachelor of Arts - Undecided
Roger Williams University
High School Diploma -
Manchester High School