JANNA COLLINS
Eden Prairie,MN
Summary
Knowledgeable Lead Enrollment Counselor adept at helping students with applications and admissions as well as leading a team of enrollment professionals. Detail-oriented and disciplined with excellent communication and multitasking abilities. Ready to bring 8+ years' experience in Higher Education to take on a challenging new role.
Overview
14
14
years of professional experience
Work History
Lead Enrollment Counselor
Bethel University
Arden Hills, MN
04.2016 - Current
- Manage, mentor, and model best practices to staff within assigned program cluster, including training for junior enrollment professionals.
- Recruit new students for Bethel University through identifying, qualifying, and cultivating prospective students for designated programs.
- Work collaboratively across departments to problem solve and optimize Post-Trad Admissions performance.
Enrollment Counselor
Bethel University
Arden Hills, MN
07.2014 - 04.2016
- Recruited new students for Bethel by qualifying leads and providing accurate program and admissions information to assist them through the admissions funnel.
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
- Helped prospective students complete applications and navigate admissions processes.
Lead Dispatch
Bethel University
Arden Hills, MN
10.2013 - 07.2014
- Supported the Safety and Security Office through dispatch of appropriate personnel.
- Answered main switchboard and directed calls to appropriate individuals.
- Facilitated communication between callers and various staff/faculty to answer questions or resolve concerns.
- Provided guidance for student workers.
Administrative Assistant
Oxboro Evangelical Free Church
Bloomington, MN
08.1996 - 08.1998
- Managed communication within the church office which included answering and directing phone calls, writing letters, memos, instructions, reports, newsletters, and bulletins.
- Created, organized, and maintained files.
- Provided positive first impressions to welcome existing, new and potential congregants.
Sales & Marketing Manager
Sybaritic, Inc
Bloomington, MN
07.1993 - 08.1996
- Recruited regional distributors and supported them in their assigned region.
- Assisted distributors in developing quarterly and yearly sales plan and provided on-site coaching in sales techniques to optimize results.
- Developed marketing materials and coordinated travel plans for all members of the sales team.
- Hired and managed support staff.
Education
Master of Arts - Strategic Leadership
Bethel University
Arden Hills, MNBachelor of Arts - Spanish
St. Cloud State University
St. Cloud, MNSkills
- Critical Thinking
- Excellent Verbal and Written Communication
- Service-Oriented
- Demonstrated Leadership Skills
- Collaborative Problem-Solver
Timeline
Lead Enrollment Counselor
Bethel University
04.2016 - Current
Enrollment Counselor
Bethel University
07.2014 - 04.2016
Lead Dispatch
Bethel University
10.2013 - 07.2014
Administrative Assistant
Oxboro Evangelical Free Church
08.1996 - 08.1998
Sales & Marketing Manager
Sybaritic, Inc
07.1993 - 08.1996
Master of Arts - Strategic Leadership
Bethel University
Bachelor of Arts - Spanish
St. Cloud State University
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