Janna Lawson

• Enhanced patient satisfaction by providing timely and compassionate care.
• Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
• Improved patient outcomes by closely monitoring vital signs and promptly reporting any changes to medical staff.
• Maintained a clean, safe, and organized environment for patients by diligently adhering to infection control protocols and properly disposing of hazardous materials.
• Reduced patient wait times by efficiently managing schedules and appointments.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Demonstrates knowledge and skills necessary to collect specimens from patients efficiently
• Prints outstanding reports regularly during shifts and at the end of each shift for filing reasons
• Answers the telephone according to the laboratory protocol and utilizes proper etiquette skills
• Maintains appropriate technical and organizational skills in order to meet time commitments of the company's mission and policies along with providing staff and patients with their needs
• Communicates effectively with patients, physicians, personnel, and other personnel in the establishment to ensure all that requires of the position is completed in a timely manner
• Ensures to keep patient information confidential and abides by HIPAA and healthcare laws.

• Followed infection-control and safety procedures in carrying out daily phlebotomy functions
• Prepared blood-collecting equipment, drew blood, and safely stored and transported samples
• Consistently built trust and minimized patient discomfort during phlebotomy procedures
• Worked collaboratively with patients, healthcare providers, and patient support departments
• Ensured to provide high quality service to patients efficiently with accuracy on a daily basis
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environment.

• Demonstrates knowledge and skills necessary to collect specimens from patients efficiently
• Prints outstanding reports regularly during shifts and at the end of each shift for filing reasons
• Answers the telephone according to the laboratory protocol and utilizes proper etiquette skills
• Maintains appropriate technical and organizational skills in order to meet time commitments of the company's mission and policies along with providing staff and patients with their needs
• Communicates effectively with patients, physicians, personnel, and other personnel in the establishment to ensure all that requires of the position is completed in a timely manner
• Ensures to keep patient information confidential and abides by HIPAA and healthcare laws
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environment.

• Speak with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
• Stock phlebotomy cart or carrier with appropriate supplies
• Assists with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
• Collects blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
• Collects blood, tissue and other laboratory specimens and prepared for lab testing
• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
• Maintains good communication between department heads, medical staff, and governing boards by attending board meetings and synchronizing interdepartmental functions
• Took the initiative, thought critically, solved problems, researched information, analyzed, interpreted results, and make recommendations regarding workplace issues.

Prepared dashboard and other component for vehicles for shipping. Cleaning dashes of residue and dust. Then I manually wrapped the dashboard for Mercedes Benz, corvette, Jeeps ect. Packed containers and re-packed damaged containers. Operates order picker and forklift in and around warehouse pull product from the warehouse for shipment to the stores. Wraps order on pallet for shipment Loads and unloads shipments, pallets, etc. Place shipments on racking systems. Print out day by day truck schedule with proper inbound and outbound load sheets. Perform the inbound and outbound paperwork. Download and assign pictures to a variety of shipments. Verify weights on scale tickets, Picked and packed all product orders for shipment. Accurately received and stocked inbound orders, Punched sales orders and inventory location changes. Added freight to completed orders accounting database and restocked inventory and disposed of trash. Swept and mopped aisles and performed routine fork lift maintenance and safety inspections. Using a forklift in excess of 26,000 pounds, I was responsible for unloading materials and merchandise from incoming vehicles and stacking them to assigned places. Locating and moving stock of products to pallets or crates for storage or shipment. Stored parts in correct bin locations manually or used forklift or pallet jacks. Having to stand, stoop, bend, walk, and lift when performing some of these duties. Occasionally lifting in excess of 75 lbs. without assistance. Prepared bin tags, indicating stock number, and quantity required to meet demand. Load/unload tractor trailers with parts or containers, to be shipped to their prearranged destinations. Maintained bins or bulk storage. Requisitioned, received, identified, inventoried, stored, issued and turned-in repair and/or replacement parts, assemblies and sub-assemblies used in production. Tag or label items for expedite shipping. Upon receipt of material from supply system compared receipt document with requisition document and actual items received, verifying quantity, stock number, nomenclature and identification. Received routing information from scanners. Comparing them to parts in containers or on pallets to ensure the part number, quantity, and disposition code are accurate. Also responsible for making sure the quantity listed and the actual amount received are the same. To ensure the system reflects the correct information. Relocated materials in bins and other storage areas. Weighs and counts items for distribution within plant to ensure conformance to company standards. Pull orders, working in the receiving and shipping department, picking, packing, and Scanning orders using a palletizer and doing inventory. Pulled and stocked orders in a temperature-controlled setting. Received and processed inbound shipments and supply orders.

I performed the following duties to include but not limited to, performing basis mechanic duties. I Have working knowledge of where and how a variety of components, accessories and parts of systems such as fuel lines, condensers, and mufflers. I did initial inspection, maintenance check and service while working on vehicles identified as having common mechanical deficiencies. I have the knowledge of basic hand tools, including but not limited to, hammers, sockets, pliers, screwdrivers. I also have experience using electric power tools i.e. drills, impact wrench etc. I also have the ability to perform the repair, rebuild, overhaul, and testing of various fuel and electrical assemblies/sub-assemblies. I disassemble items, clean parts with approved solvents, solutions or other applicable solutions and gage parts to determine their serviceability. I can determine when parts should be cleaned and reinstalled or replaced. I clean assemblies and sub-assemblies. I assemble items according to tolerances specified and perform operational test. Interpret Instructions, Specification, etc. (including blueprinting reading). Use such tools and equipment as drill press, grinders, measuring equipment and various types of test equipment, special tools, and all hand tools common to the trade. Inspect parts prior to installing. Assist other mechanics in the assembly and testing of various fuel and electric/subassemblies such as gear boxes and various automotive vehicle components, by lifting and holding materials in place during operations. I have used test equipment such as feeler gages, dial indicators, torque wrenches. I can determine sequences of the disassembly of engines or components to prevent damage to items and to segregate assemblies and components as required. Work in the assembly line area, building a variety of vehicles and equipment. Select and interpret technical manuals, standard operating procedures, drawings and shop project orders. My work is monitored and reviewed before closing out the project work orders. I work under normal supervision of a work leader or journey-level employee who observes tasks in progress and upon completion to make sure they are properly performed. Ability to do the work of a Heavy Mobile Equipment Repairer without more than normal supervision. Performing all duties in a safe manner.