Janna Parker

• Maintained accurate electronic health records, ensuring compliance with confidentiality and documentation standards.
• Reviewed patient charts for completeness, correcting missing information before record finalization.
• Coordinated release-of-information requests while following HIPAA privacy requirements and authorization procedures.
• Retrieved, processed, and filed medical records to support timely clinical and administrative access.
• Supported coding and billing teams by verifying documentation accuracy and patient demographics.
• Trained staff on record indexing, scanning, and document control best practices.
• Audited health information files to identify discrepancies and improve data integrity.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Maintained patient confidence by keeping patient records information confidential.
• Supported medical staff by providing organized and accurate medical records.
• Printed and photocopied documents to provide patients with copies of medical records.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.

• Recording transactions
• Maintaining records
• Produced financial reports to support decision-making
• Ensured tax compliance to mitigate risks and uphold regulatory standards
• Managed payroll processing for employees
• Created and sent invoices to clients
• Performed account reconciliations to maintain accuracy
• Facilitated communication between team members

• Analyzed denied claims to identify coding errors and support corrected submissions.
• Reviewed patient records to assign accurate ICD-10-CM, CPT, and HCPCS codes.
• Audited coded encounters for compliance with payer rules and federal billing guidelines.
• Resolved coding discrepancies by collaborating with physicians and revenue cycle staff.
• Monitored coding workflow to maintain consistency across outpatient and physician services.
• Resourcefully used various coding books, procedure manuals, and online encoders.
• Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
• Interpreted clinical documentation to ensure complete charge capture and accurate billing.

• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Delivered services to customer locations within specific timeframes.
• Proved successful working within tight deadlines and a fast-paced environment.
• Verifying patients’ information and insurance coverage
• Managing patient records and files
• Managed patient records and files to maintain accurate and organized information
• Interacted with patients to provide support and assistance
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Resolved problems, improved operations, and provided exceptional service.

• Documented patient medical histories, capturing symptoms, diagnoses, medications, and allergies to support accurate treatment.
• Documenting patient medical histories, including symptoms, diagnoses, medications, and allergies.
• Updating electronic health records (EHR) with accurate and complete information.
• Prepared medical documentation for billing and insurance purposes to facilitate timely reimbursement.
• Coordinated with healthcare team to streamline patient flow and optimize workflow efficiency.
• Maintaining confidentiality of patient information and complying with HIPAA regulations.

• Managed patient records and files, supporting accurate information retrieval and confidentiality
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Interacted with patients to provide support and assistance and worked in a team environment
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

• Accurately operated a register/POS and handled cash and credit card transactions
• Greeted and assisted customers while anticipating their needs
• Counted, organized and balanced a cash drawer; filed out the cashier slip, and made deposits
• Opened and closed procedures as assigned for the day
• Following all safety policies and procedures.

• Assisted in implementing software instruction for speech and language development
• Collaborated with teachers to identify and address English proficiency support needs
• Addressed student needs by providing tailored support in various learning environments.
• Assisting with the implementation of computerized software instruction within the areas of speech/language
• Participating in designated in-service programs

AAPC CERTIFIED PROFESSIONAL CODER