Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Professional Highlights
Timeline
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Jannan Reams

Jannan Reams

Mount Vernon,KY

Summary

An accomplished seasoned leader with a proven track record of driving organizational success and delivering strategic growth across diverse industries. Adept at leading large-scale initiatives, optimizing operational efficiency, and fostering a culture of excellence. Recognized for visionary leadership, strategic decision-making, and ability to inspire high-performance teams. I possess a deep understanding of complex business environments and regulatory landscapes. Committed to leveraging my expertise in leadership and financial management - risk assessment to drive transformative change. Eager to apply my strategic vision, business acumen, and passion for excellence to lead any organization in achieving its mission of delivering exceptional outcomes and enhancing performance.

Overview

15
15
years of professional experience
4
4

Certifications

Work History

Contractor

Owner / Operator
07.2017 - Current
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Collected, arranged, and input information into database system using AI
  • Conducted regular reviews of operations and identified areas for improvement.
  • Planned, implemented, and executed projects

Guardian Advocate

Veterans Affairs Medical Center
05.2023 - 03.2024
  • Provided personalized care and support to the patient in their final stages of life, ensuring comfort and dignity
  • Monitored patient condition and reported changes to medical staff
  • Collaborated with interdisciplinary healthcare teams to develop and implement care plans tailored to individual patient needs
  • Assisted patient with activities of daily living, promoting independence and quality of life.
  • Overseen multiple agencies to provide best quality of care for patient.
  • Overseen the planning, direction, and timely execution of patient care

Business Consultant / Training

Higher Education
08.2020 - 05.2023
  • Displayed strong leadership skills, and developed and implemented solutions to critical thinking problems
  • Bridged teamwork with problem-solving, and adaptability to current business problems, providing advice to senior leaders and stakeholders, assisting in creating a vision for senior leadership
  • Implemented a dashboard for Valvoline Headquarters that has saved $7 million in fine mitigation yearly, as part of their risk management assessment
  • Supervised projects and led teams of 5-10 through capstone projects for organizations
  • Overseen a team through a fine mitigation project for Valvoline Headquarters
  • Merged technology using AI
  • analytical support
  • piloted new technology for Valvoline Headquarters
  • Developed and implemented a dashboard to assist in supply chain problems, data analysis, and overseen a team of analysts
  • Managed a multi-million dollar portfolio for Baptist Health employee payroll
  • Supervised a team through a problem of onboarding and overtime budgets through Baptist Health - providing beneficial advice to stakeholders and senior leadership and overseeing planning and direction

Financial Services Officer, AR, Supervisor

One Main Financia - Springleaf Financial
02.2014 - 05.2017
  • Displayed strong leadership skills, decision-making, problem-solving, and communication skills while incorporating analytical thinking, adaptability, as well as mitigating risk
  • Supervised a team of financial services officers, providing guidance, training, and mentorship to ensure high performance and adherence to company policies
  • Supervised daily operations related to financial services, including customer inquiries, loan processing, account management, and compliance
  • Developed and implemented strategies to optimize team productivity, resulting in an 80% increase in efficiency within 30 days
  • Conducted regular performance evaluations and provided constructive feedback to team members, fostering a culture of continuous improvement and professional development
  • Collaborated with cross-functional teams to streamline processes and enhanced service delivery, contributing to improved customer satisfaction ratings by 90%
  • Processed customer transactions, including deposits, withdrawals, and loan applications, ensuring accuracy and compliance with regulatory requirements
  • Assisted customers in resolving account-related issues and provided information on financial products and services
  • Achieved recognition for consistently meeting or exceeding sales targets, contributing to the overall profitability of the branch
  • Participated in training programs to stay updated on industry trends, regulatory changes, and best practices in financial services

Mortgage Consultant, AR, Supervisor

Greentree Services
04.2012 - 04.2014
  • Built relationships while remaining in compliance with state, federal, and local laws and policies
  • Displayed strong leadership skills, communication, and problem-solving while reviewing financial analysis daily
  • Supervised a team of mortgage loan officers and processors, ensuring adherence to company policies and procedures
  • Provided proactive technical assistance
  • Oversaw planning, direction, and timely execution of program operations
  • Oversaw the processing and approval of mortgage applications, maintaining an average approval rate of 96%
  • Implemented training programs that improved team productivity by 55% within the first year

Legal Intern

United States Federal Probation Office - Eastern District
05.2010 - 12.2010
  • Directed case management, risk assessment, client supervision, professional development, and community outreach
  • Assisted attorneys in preparing legal documents and researching case law related to criminal justice and probation matters
  • Conducted client interviews and participated in case strategy meetings
  • Drafted memoranda and motions for review by senior attorneys
  • Supported probation officers in organizing and overseeing community service projects for probationers
  • Assisted in monitoring clients on probation; and compliance with court-ordered community service requirements

Internship with Madison County Court Judge

01.2010 - 08.2010
  • Conducted legal research and drafted memoranda on various legal issues
  • Assisted attorneys in preparing for trials and hearings by organizing case files and evidence
  • Observed courtroom proceedings and gained insights into trial procedures and courtroom etiquette
  • Provided administrative support to a team of professionals, including scheduling appointments, managing correspondence, and maintaining filing systems
  • Developed strong organizational and time management skills in a fast-paced environment

Education

Master of Science (M.S.) - Health Administration

Union College
Barbourville, KY
05.2023

Master of Business Administration (M.B.A.) - Business

Eastern Kentucky University
Richmond, KY
05.2022

Bachelor of Science (B.S.) - Criminal Justice

Eastern Kentucky University
Richmond, KY
12.2010

Skills

  • Ability to Inspire and lead others by offering expert advice
  • Business Industry Knowledge
  • Data analytics and AI
  • Adaptability
  • Managing & Mitigating Conflict
  • Risk Management
  • Team Building & Talent Management
  • Strategic Thinking - Design thinking
  • Managing difficult, chaotic, and crisis situations
  • Skill to possess an action-oriented disposition
  • Time - Management
  • Ability to supervise large or small groups of people

Certification

  • Leadership, EKU, 05/01/22
  • Foundation of Business Thought, EKU, 05/01/22
  • Transformation Inputs and Outputs, EKU, 05/01/21
  • Technical Skills of Financial and People Management, EKU, 05/01/21

Volunteer Experience

  • Intern, Valvoline International Headquarters, Lexington, KY, 01/01/22, 05/31/22, Developed fine mitigation dashboard with projected savings of $7 million fine mitigation after incorporating into headquarters software. The dashboard was incorporated worldwide within 30 days of presentation.
  • Intern, United States Federal Probation Office - Eastern District, London, KY, Directed on case management, risk assessment, client supervision, professional development, and community outreach.
  • Volunteer, Red Cross, London, KY, Involved in disaster response, health services, blood services, mass care, shelter operations, fundraising and development, and community outreach.
  • Lifeguard, YMCA, London, KY, Experienced in rescue operations, emergency response, teamwork, public relations, with a strong ability to communicate. Was current with lifeguard certifications, training, and professional development opportunities.

Professional Highlights

  • Revenue Growth
  • Talent Development
  • Workflow Delegation
  • Risk Management
  • Supervision & team building

Timeline

Guardian Advocate

Veterans Affairs Medical Center
05.2023 - 03.2024

Business Consultant / Training

Higher Education
08.2020 - 05.2023

Contractor

Owner / Operator
07.2017 - Current

Financial Services Officer, AR, Supervisor

One Main Financia - Springleaf Financial
02.2014 - 05.2017

Mortgage Consultant, AR, Supervisor

Greentree Services
04.2012 - 04.2014

Legal Intern

United States Federal Probation Office - Eastern District
05.2010 - 12.2010

Internship with Madison County Court Judge

01.2010 - 08.2010

Master of Business Administration (M.B.A.) - Business

Eastern Kentucky University

Bachelor of Science (B.S.) - Criminal Justice

Eastern Kentucky University

Master of Science (M.S.) - Health Administration

Union College
Jannan Reams