Jannat Imran
Ashburn,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
wireless sales representative
Verizon
12.2023 - Current
- During my tenure at Verizon, I developed genuine passion for technology and deepened my knowledge of our products and services
- I came to understand vital role of building rapport in sales, recognizing that establishing trust is essential for success
- Despite facing setbacks and rejection, I maintained resilience, continually pursuing education and research to overcome challenges and improve my performance
- Additionally, I refined my communication skills and honed my ability to efficiently manage time so that I can manage up to 4–6 people at time
- Upsell customers by recommending accessories and promotions to increase revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customers to better uncover individual needs.
sales associate
Sephora
11.2021 - 01.2022
- At Sephora, my primary focus was to deliver exceptional customer service to customers, while providing them with products of their interest and preference
- I consistently sharpened my sales skills and promoted products to maximize my sales skills
- Generated new sales leads to achieve and exceed monthly sales goals.
- Created inviting environment for customers by maintaining store organization and cleanliness.
customer service representative
Harries teeter
12.2020 - 01.2022
- Working at harris Teeter, a major food chain, I developed a lot skills, such as excellent communication skills, Having great verbal and listening skills is a crucial part of this job for understanding customer inquiries and addressing concerns, Working at Harries Teeter, I also developed multitasking, and time management skills, where I would be handling multiple customer inquiries while also making sure the floor staff was being handled, such as breaks, lunches and chores around the store
- Conflict resolution was another skill that was very important in this job handling customers in a professional manner, and finding mutually acceptable resolutions.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Investigated and resolved accounting, service and delivery concerns.
Education
Bachelor Criminal Justice -
Nova/Geroge Mason
Fairfax, VA01.2026
High School Diploma -
Indepence High School
Ashburn, VA06.2022
Skills
- Time management
- Resilience
- Problem solving
- Communication
- Building rapport
- Technical proficiency
- Presentation
- Closing skills
- POS Software
- Meeting Sales Goals
- Information Analysis
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Punjabi
Limited Working
Hindi
Professional Working
Spanish
Limited Working
Timeline
wireless sales representative
Verizon
12.2023 - Current
sales associate
Sephora
11.2021 - 01.2022
customer service representative
Harries teeter
12.2020 - 01.2022
Bachelor Criminal Justice -
Nova/Geroge Mason
High School Diploma -
Indepence High School