Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jannatul Marfua

Ossining,NY

Summary

Dynamic HR professional with extensive experience at INDITEX, specializing in recruitment strategies and employee engagement. Proven track record in developing performance management systems and fostering a diverse workplace culture. Adept at compensation strategy and policy development, driving organizational success through strategic HR initiatives.

Overview

14
14
years of professional experience

Work History

Manager Human Resources

INDITEX (Spanish clothing brand of 8 brands)
Dhaka , Dhaka, Bangladesh
11.2017 - 02.2024

Job Description:

In charge of full HR operations for the Bangladesh and Pakistan branch offices of ZARA, Bershka, Pull & Bear, Lefties, and Stradivarius brands, with direct reporting to the HR director at the Spain head office and the country head in the local office.

  • Payroll In charge.
  • Recruitment and Staffing
    Develop and implement recruitment strategies.
    Manage the hiring process, including interviewing and onboarding new employees.
    Ensure job descriptions are current and compliant with regulations.Indeed
  • Employee Relations
    Organizing all events and celebrations during the year. Serve as a liaison between management and employees.
    Address employee concerns, conflicts, and grievances.
    Foster a positive workplace culture.
  • Performance Management
    Develop performance appraisal systems.
    Provide feedback and coaching to employees.
    Implement strategies for employee development and retention.lglawfirm.com
  • Compensation and Benefits
    Salary Negiotiation with the selected candidates and Design and manage compensation structures.
    Oversee benefits programs, including health insurance and retirement plans.
    Conduct market research to ensure competitive
  • Training and Development
    Identify training needs and organize development programs.
    Support career development initiatives.
    Monitor training effectiveness and employee progress.
  • Compliance and Policy Management
    Ensure adherence to labor laws and employment regulations.
    Develop and enforce HR policies and procedures.
    Maintain employee records and documentation.
  • Strategic Planning
    Align HR strategies with organizational objectives.
    Analyze HR metrics to inform decision-making.
    Participate in organizational planning and development.
  • Budget preparation: of both Bangladesh and pakistan branch office of all Human resources expenses during the year oif both local and expat employees.

HR Employee Relations Manager

CMT (Spinning Mill plus Garment Manufacturing co)
Port Luis, Mauritious
10.2015 - 10.2017
  • Job Description:

In charge of HR (labor relations) of a full factory of over 5,000 Bangladeshi employees and workers in the spinning mills and garments section.ts section.

  • Collective Bargaining and Contract Negotiation
    Lead negotiations with labor unions to establish collective bargaining agreements (CBAs) that outline wages, benefits, and working conditions.
    Collaborate with legal teams to draft agreements that comply with relevant employment laws and regulations.
  • Grievance and Dispute Resolution
    Investigate employee grievances and workplace complaints, gathering relevant information to understand the full context of issues.
    Advise management on appropriate actions to resolve disputes and maintain a positive work environment.
  • Compliance with Labor Laws
    Ensure the organization adheres to labor laws and employment regulations across all jurisdictions in which it operates.
    Stay updated on changes to labor legislation and implement necessary policy adjustments. Velocity Global
  • Policy Development and Implementation
    Develop, recommend, and implement labor and employee relations policies and programs.
    Evaluate the effectiveness of these policies and make improvements as needed.
  • Advisory Role to Management
    Provide strategic advice to management on labor relations issues, including workforce dynamics and potential labor disputes.
    Assist in formulating the organization's position on economic objectives and operational issues for collective bargaining.
  • Data Analysis and Reporting
    Collect and analyze data related to wages, hours of work, employee benefits, and general conditions of employment.
    Use this data to inform negotiations and policy development.
  • Employee relations: Take care of motivational factors of all expat bangladeshi employees and workers and prevent and plan stratgies of any kind of strikes in advance, during that period no strikes took place in the factory.

HR Executive

Le Meridien Hotel
Dhaka , Bangladesh
12.2014 - 10.2015
  • Job Discription:

Training Program Design and Delivery: Develop and implement training programs tailored to various employee levels.

Needs Assessment & Gap Analysis
Collaborate with department heads to identify training needs.
Conduct skills gap analyses to inform program development.
Align training initiatives with performance improvement goals.

Program Evaluation & Continuous Improvement
Monitor and assess the effectiveness of training programs.
Gather feedback to refine and enhance learning experiences.
Report on training outcomes to senior management. Workello

Onboarding & Orientation
Develop comprehensive onboarding programs for new hires.
Facilitate orientation sessions to integrate new employees into the company culture.
Ensure new staff are equipped with necessary tools and knowledge.

Technology & Learning Management Systems (LMS)
Manage and maintain LMS platforms.
Stay updated on emerging training technologies and methodologies.
Implement innovative solutions to enhance learning experiences.

Budget Management
Develop and oversee training budgets.
Ensure cost-effective delivery of training programs.
Allocate resources efficiently to meet training objectives.

HR Executive

Beximco Aviation and Television Media
Dhaka , Bangladesh
05.2010 - 11.2014
  • Job Description:
  • Assisting HR Manager for recruitment and selection.
  • Assisting HR Manager for training and development plans.
  • Assisting HR Manager for disciplinary actions.
  • Assisting HR Manager for all hr related calculation from salary, budget, final settlement of the employee and so on.
  • All other HR related activities in the company including organizing of employee engagement programs.

Education

Master of Science - Masters in Human Resources Management

Pace University
New York, NY
01-2025

MBA - MBA (HR,Economics, Marketing, Finance, Accounting)

Brac University
Dhaka Bangladesh
08-2023

BBA - BBA (Major in HR, Minor in Marketing)

Brac University
Dhaka Bangladesh
08-2010

High School Diploma -

O & A Levels (Edexcel In't, London)
Dhaka, Bangladesh
05-2006

Skills

  • Recruitment strategies
  • Performance management
  • Diversity and inclusion
  • Benefits administration
  • HR policy development
  • Compensation strategy
  • Succession planning
  • Payroll management
  • Employee engagement
  • Talent acquisition

Languages

English
Professional
Bengali
Professional

Timeline

Manager Human Resources

INDITEX (Spanish clothing brand of 8 brands)
11.2017 - 02.2024

HR Employee Relations Manager

CMT (Spinning Mill plus Garment Manufacturing co)
10.2015 - 10.2017

HR Executive

Le Meridien Hotel
12.2014 - 10.2015

HR Executive

Beximco Aviation and Television Media
05.2010 - 11.2014

Master of Science - Masters in Human Resources Management

Pace University

MBA - MBA (HR,Economics, Marketing, Finance, Accounting)

Brac University

BBA - BBA (Major in HR, Minor in Marketing)

Brac University

High School Diploma -

O & A Levels (Edexcel In't, London)
Jannatul Marfua
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