Janne Dawson
Louisville,KY
Summary
Dynamic Phlebotomy Specialist with extensive experience at LabCorp, skilled in blood collection techniques and patient care coordination. Proven track record of implementing quality control measures that enhanced test reliability and reduced errors. Adept at training staff and optimizing workflows, ensuring compliance with HIPAA regulations while delivering exceptional patient service.
Professional in medical field with comprehensive experience in phlebotomy. Adept at venipuncture, specimen collection, and patient interaction, ensuring accuracy and quality care. Strong focus on teamwork and consistently adapting to changing clinical needs. Reliable, detail-focused, and skilled in maintaining sterility and patient safety.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PST Specialist Phlebotmist
LabCorp
01.2025 - 08.2025
- Managed patient sample triage, ensuring accurate and timely processing of specimens.
- Implemented quality control measures, enhancing reliability of test results and reducing errors.
- Collaborated with cross-functional teams to streamline laboratory workflows and improve operational efficiency.
- Provided training and support to new staff on laboratory protocols and safety procedures.
- Assisted in the development of standard operating procedures for laboratory processes, promoting consistency.
- Conducted routine maintenance checks on laboratory equipment, ensuring optimal functionality and compliance with regulations.
- Coordinated communication between departments to resolve issues affecting sample processing timelines.
- Conducted comprehensive PST file audits to identify potential risks and mitigate data loss incidents.
- Reviewed and analyzed test data, identifying discrepancies and addressing issues proactively.
- Blood draws
- Reduced response time in troubleshooting PST-related problems, increasing productivity within the organization.
Phlebotomy Specialist
Freedom Plasma
12.2024 - 09.2025
- Collected blood samples efficiently, ensuring patient comfort and adherence to safety protocols.
- Prepared and labeled specimens accurately for laboratory analysis, maintaining compliance with regulatory standards.
- Assisted in training new staff on phlebotomy techniques and best practices to enhance team performance.
- Implemented inventory management systems for medical supplies, reducing waste and optimizing resource allocation.
- Plasma Center
Certified Medical Assistant
UOFL Cardiology
11.2023 - 04.2024
- Assisted in patient intake by collecting medical history and verifying insurance information.
- Supported physicians during examinations by preparing instruments and ensuring sterile environments.
- Administered vaccinations and performed basic laboratory tests, maintaining compliance with safety protocols.
- Coordinated patient scheduling and follow-ups, optimizing clinic workflow and reducing wait times.
- Implemented process improvements that enhanced operational efficiency within the cardiology department.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Medical Assistant
Greater Louisville Internal MED
06.2022 - 08.2023
- Assisted in patient intake, ensuring accurate information collection and system entry.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Administered vaccinations and performed routine lab tests, maintaining high standards of patient care.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Oversaw inventory management for medical supplies, ensuring availability and compliance with regulations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Phlebotomist
UOFL Jewish Hospital
03.2021 - 04.2022
- Performed venipuncture and capillary puncture procedures with precision to obtain quality specimens.
- Ensured compliance with safety protocols and infection control standards during blood collection processes.
- Trained and mentored junior phlebotomists on best practices and procedural techniques.
- Collaborated with healthcare teams to streamline sample collection workflows and enhance patient care.
- Conducted quality assurance checks on collected samples to maintain laboratory standards.
- Monitored inventory levels of supplies, ensuring availability for efficient operations.
- Provided exceptional patient care by addressing concerns and ensuring comfort during blood draws.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Security Officer
Securitas Inc, P.R
01.2021 - 03.2021
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential hazards or breaches.
- Responded swiftly to incidents, providing first aid and coordinating with emergency services.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Retail Shift Lead
Thortons
08.2020 - 02.2021
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on customer service best practices.
- Implemented inventory management strategies, enhancing stock accuracy and availability.
- Coordinated staff schedules, optimizing workforce efficiency during peak hours.
- Organized and understood goals, sales and requirements of site floor.
- Maintained cleanliness and organization of the store environment for optimal shopping experience.
- Cashier
Mobile Phlebotomist
ACCULABS INC
11.2018 - 11.2019
- Administered blood draws and specimen collections in mobile settings, ensuring patient comfort and safety.
- Managed scheduling logistics for appointments, optimizing efficiency and reducing wait times for patients.
- Trained junior phlebotomists on best practices and techniques for blood collection procedures.
- Collaborated with healthcare providers to ensure accurate documentation and reporting of test results.
- Fully trained in mobile blood drawing
Specialist E-4
United States Army
04.2007 - 08.2016
- Developed and implemented training programs for personnel, enhancing operational readiness and effectiveness.
- Analyzed complex data sets to inform strategic decision-making and improve mission outcomes.
- Coordinated logistics and resource allocation for various projects, ensuring timely execution of objectives.
- Led cross-functional teams in executing critical initiatives, fostering collaboration and achieving project goals.
- Followed all company policies and procedures to deliver quality work.
- Field missions
- Patrol missions
Education
Military Training - Military Training
Advanced Training
Fort Lee, VAAllied Health - Multi-Skilled Technician
Harris School of Business
PA05-2016
High School Diploma -
Leap Academy Charter School
Camden, NJ07-2006
Skills
- Order of draw
- Blood collection techniques
- Capillary puncture
- Specimen handling
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Data entry
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Insurance verification
- Patient care coordination
- Patient flow management
- First aid
- Sterile technique
Certification
- PT - Phlebotomy Technician
- CPR
- BLS Certification
Timeline
PST Specialist Phlebotmist
LabCorp
01.2025 - 08.2025
Phlebotomy Specialist
Freedom Plasma
12.2024 - 09.2025
Certified Medical Assistant
UOFL Cardiology
11.2023 - 04.2024
Medical Assistant
Greater Louisville Internal MED
06.2022 - 08.2023
Phlebotomist
UOFL Jewish Hospital
03.2021 - 04.2022
Security Officer
Securitas Inc, P.R
01.2021 - 03.2021
Retail Shift Lead
Thortons
08.2020 - 02.2021
Mobile Phlebotomist
ACCULABS INC
11.2018 - 11.2019
Specialist E-4
United States Army
04.2007 - 08.2016
Military Training - Military Training
Advanced Training
Allied Health - Multi-Skilled Technician
Harris School of Business
High School Diploma -
Leap Academy Charter School