Summary
Overview
Work History
Education
Skills
References
Timeline
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JANNELAIDA Bethea

JANNELAIDA Bethea

Assistant Manager
Las Vegas,NV

Summary

Dynamic professional with extensive experience at Marco's Pizza, excelling in team leadership and customer service. Proven ability in employee training and inventory management, fostering a collaborative environment. Skilled in conflict resolution and adept at enhancing operational efficiency, ensuring high-quality service and client satisfaction.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Marco's Pizza
Las Vegas
07.2024 - Current
  • Oversee the flow of the store
  • Train new employees in all aspects of the job
  • Ex: Make food, prep food, phones, cash register and cleaning
  • Recover customers with concerns about their order
  • Keeping the environment light and fun while also keeping busy
  • Answer any questions that my team may have; big or small
  • Conduct interviews for potential hires
  • Correct orders improperly made
  • Giving/receiving feedback with higher ups to keep the store up to date and well maintained
  • Do daily/weekly inventory

Delivery Driver/Insider Shift Lead

Marco's Pizza
Las Vegas
09.2021 - 07.2024
  • Maintain set routes and schedules to meet delivery expectations
  • Obey traffic laws, transportation procedures, preserving accident-free driving record
  • Utilize map and GPS systems to navigate routes to avoid heavy traffic
  • Manage delivery pickups in store using handheld device
  • Review and verify invoices and purchase requests to maintain accuracy
  • Inspect vehicle frequently to maintain its safety and operation
  • Obtain customer signatures on high-value transactions

Inbound Stower

Amazon Warehouse Las 6
Las Vegas
03.2020 - 07.2021
  • Corresponded with establishment representatives to rectify problems, such as damages, shortages and nonconformance to specifications
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Troubleshot minor problems and reported larger technical issues
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Requisitioned and stored shipping materials and supplies to maintain inventory
  • Delivered and route materials to departments used hand truck, conveyor and sorting bins

Safekey Assistant

City of Las Vegas
Las Vegas
05.2015 - 04.2017
  • Researched and compiled information to assist staff with special projects
  • Maintained the wellbeing of students before and after school
  • Performed activities/projects with the students to help with character development
  • Assembled materials and prepared agendas for meeting facilitation
  • Helped parents with sighing their children up and gave information on prices

Education

PCA/MED TECH CIRTIFICATION - Direct Care/In-Home Aide

CQES: Center For Quality Elder Care Services
Las Vegas, NV
09-2022

HIGH SCHOOL Diploma -

Palo Verde High School
Las Vegas, NV
06.2010

Skills

  • Certified Food Handler
  • Client Engagement Experience
  • Effective Communication Skills
  • Current Driver’s License
  • Experienced in Handling 50 Pound Loads
  • Crown Order Picker Operation
  • Proficient in GPS mapping
  • Navigational Map Reading
  • Dependability
  • Honesty
  • Teamwork and collaboration
  • Inventory management
  • Stocking
  • Professional Delivery Standards
  • Skilled Dough Handling
  • POS and register operations
  • Employee training
  • Customer service
  • Team building
  • Safety compliance
  • Conflict resolution
  • Process improvement
  • Quality control
  • Feedback management
  • Task delegation
  • Employee supervision
  • Orientating and training
  • Team motivation techniques
  • Multitasking and organization
  • Policy enforcement
  • Performance reviewing
  • Employee engagement
  • Money handling
  • Staff development
  • Recruitment and hiring

References

  • Nicole McKay, Friend, CNA/Transporter, VA Hospital, (702) 445-5815, basey.nicole@yahoo.com
  • Tyler Dorrity, Former General Manager, Delivery Driver, Marco's Pizza, (702) 265-7288, Tylerdorrity5000@gmail.com
  • Mikayla Calahan, Insider Shift Lead, Marco’s Pizza, (702) 581-0853, mikkiejcal@gmail.com

Timeline

Assistant Manager

Marco's Pizza
07.2024 - Current

Delivery Driver/Insider Shift Lead

Marco's Pizza
09.2021 - 07.2024

Inbound Stower

Amazon Warehouse Las 6
03.2020 - 07.2021

Safekey Assistant

City of Las Vegas
05.2015 - 04.2017

PCA/MED TECH CIRTIFICATION - Direct Care/In-Home Aide

CQES: Center For Quality Elder Care Services

HIGH SCHOOL Diploma -

Palo Verde High School

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JANNELAIDA BetheaAssistant Manager