Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jannell Perez

Bronxville,New York

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Giving Hope LLC
09.2015 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Developed strategies to streamline and improve office procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Family Worker

Board Of Education
01.1997 - 01.2012
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Enter Data in SESIS

School Aide

Board Of Education
09.1997 - 12.1997
  • Monitored student classroom and outdoors activities to promote student safety.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Lunch Duty
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

College of New Rochelle
New Rochelle, NY
08.2011

Skills

  • Records Preparation
  • Senior Leadership Support
  • Staff Motivation
  • Meeting Minutes
  • Bookkeeping
  • Filing
  • Database Administration
  • Sorting and Labeling
  • Phone Call Answering
  • Insurance Eligibility Verifications
  • Customer Relations
  • Office Management
  • Excel Spreadsheets
  • Customer Service

Certification

  • OSHA Certificate ( 10 hour course)
  • Behavioral Management and Techniques
  • Effective Classroom And Homework Management Certificate
  • Management Certificate

Timeline

Administrative Assistant

Giving Hope LLC
09.2015 - Current

School Aide

Board Of Education
09.1997 - 12.1997

Family Worker

Board Of Education
01.1997 - 01.2012

College of New Rochelle

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Jannell Perez