Jannell Smith

• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
• Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

* Help clients take prescribed medication.

*Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)

*Assist clients with personal care and hygiene

* Help clients with physical therapy exercises

*Plan and prepare meals with assistance from the clients (when they are able)

* Do the client’s shopping or accompany them when they shop

*Perform light housekeeping duties that clients can’t complete on their own

*Be a pleasant and supportive companion

*Report any unusual incidents

*Act quickly and responsibly in cases of emergency

*Ensure ingredients and final products are fresh.

*Follow recipes, including measuring, weighing and mixing ingredients.

*Bake, grill, steam and boil meats, vegetables, fish, poultry and other foods.

*Present, garnish and arrange final dishes.

*Occasionally serve food.

*Setting up workstations with all needed ingredients and cooking equipment

*Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)

*Cooking food in various utensils or grillers

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed and motivated employees to be productive and engaged in work.
• Established team priorities, maintained schedules and monitored performance.
• Accomplished multiple tasks within established timeframes.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Developed detailed plans based on broad guidance and direction.

*Administers bedside and personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.

*Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles.

*Performs health care-related tasks such as monitoring vital signs and medication under the direction of registered nurses or physiotherapists.

*Plans, shops for, and prepares nutritious meals, and assists families in planning, shopping for, or preparing nutritious meals.

*Transports clients to locations outside the home such as to physicians’ offices or on outings, using a motor vehicle.

*Trains family members to provide bedside care.

*Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.

*Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

*Operating scanners, scales, cash registers, and other electronics.

*Balancing the cash register and generating reports for credit and debit sales.

*Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

*Processing refunds and exchanges, resolving complaints.

*Bagging or wrapping purchases to ensure safe transport.

*Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.

*Assist clients with their daily living skills.

*Instruct them in social skills including communication, personal hygiene, and cooking class.

*Transport from their home to worksite.

*Record daily behaviors on data sheets.

*Monthly and annual progress notes for everyone.

*Able to handle multiple projects concurrently.

* Adapt to both oral and written communication.

*Able to work independently with or without a team.

*Assist with annual doctors’ appointments.