Jannelle Weidner
Reading,Pennsylvania
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
18
18
years of professional experience
Work History
Members Assistant Specilist
Senior LIFE of Reading
10.2022 - 02.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for participants and their families.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Collaborated with multidisciplinary teams to develop comprehensive care strategies for patients with complex needs.
Assistant Rural Carrier
USPS
01.2018 - 09.2021
- Helped customers by carrying oversized parcels inside residences
- Sold stamps to customers along route and counted back bills and change to avoid errors
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Directly interacted with customers in pleasant manner, always maintaining professionalism
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Sorted and placed mail into mailboxes with accuracy and efficiency
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Distributed mail to residences and businesses, delivering to approximately 500 customers per shift
- Performed additional tasks as needed to support full-time carriers during vacations or absences, ensuring consistent service levels were maintained for customers.
- Managed time effectively while navigating challenging rural terrain, ensuring timely deliveries.
- Handled sensitive materials with care, safeguarding confidential information for customers.
- Reported any unusual circumstances or safety hazards observed on routes to supervisors for prompt resolution.
Bartender
Captains Cove
04.2017 - 08.2020
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Served high customer volumes during special events, nights, and weekends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus
- Set up glassware, liquor and other necessary supplies for special events
Car Sales Representative
Patriot Buick Gmc
06.2015 - 01.2016
- Make phone calls
- Follow up on leads
- Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Present vehicles to customers
- Schedule appointments
Waitress
Joes Place
06.2013 - 09.2014
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Sales Associate
Turkey Hill Minit Markets
05.2009 - 07.2012
- Maintained records related to sales, returns and inventory availability
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
Receptionist
ENT Head & Neck
01.2006 - 01.2007
- Chart Filing
- Operated multi-line telephone system to independently handle numerous calls each day
- Kept reception area clean and neat to give visitors positive first impression
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Entered daily data in computer systems and documented office activities
- Assisted in administrative duties for office team, including making phone calls, copies and schedules
Education
Associate of Science - Nursing
Northampton Community College
Bethlehem, PA05-2027
Mixology -
Allentown Bartending School
Allentown, PA01.2012
High School Diploma -
Oley Valley High School
Oley, PA01.2009
GED -
Reading Area Community College
Reading, PA01.2008
Skills
- POS System Management
- Payment Processing Expertise
- Team Leadership
- Accurate Recordkeeping
- Effective Verbal Communication
- Experience with Multi-Line Communication Systems
- Accurate Data Entry
- Effective Appointment Coordination
- Technical Proficiency
- Effective Time Management
- Quick Learner
Additional Information
- Antietam Baseball Association, Board Member, Uniform ordering, Baseball, t-ball and softball coach
- Antietam Valley Athletic Association, Soccer and basketball Coach, Organizer/ creator Youth K-3rd basketball program
- Oley Valley Football & Cheer, Cheer coach
Timeline
Members Assistant Specilist
Senior LIFE of Reading
10.2022 - 02.2024
Assistant Rural Carrier
USPS
01.2018 - 09.2021
Bartender
Captains Cove
04.2017 - 08.2020
Car Sales Representative
Patriot Buick Gmc
06.2015 - 01.2016
Waitress
Joes Place
06.2013 - 09.2014
Sales Associate
Turkey Hill Minit Markets
05.2009 - 07.2012
Receptionist
ENT Head & Neck
01.2006 - 01.2007
Mixology -
Allentown Bartending School
GED -
Reading Area Community College
Associate of Science - Nursing
Northampton Community College
High School Diploma -
Oley Valley High School
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