Jannessa Guerrero
Glendale,AZ
Summary
Detail-oriented Transaction Specialist with over 6 years of experience in Transaction processing, proven problem-solving abilities and strong communication skills. Achieved high client satisfaction by efficiently processing transactions and resolving complex issues. Known for strong attention to detail and teamwork. Adept at analyzing transaction data to identify trends and enhance service delivery. Ready to leverage expertise to drive operational excellence and improve client experiences.
Overview
7
7
years of professional experience
Work History
Transaction Specialist I
JP Morgan Chase
Tempe, AZ
09.2019 - Current
- Process transactions accurately and efficiently, ensuring compliance with regulatory requirements.
- Collaborate with cross-functional teams to resolve complex client issues and enhance service delivery.
- Analyze transaction data to identify trends, providing insights for operational improvements.
- Lead training sessions for new team members on transaction processing systems and best practices.
- Enhanced client satisfaction by efficiently processing transactions and addressing inquiries.
Education
Dentistry
Arizona State University
Tempe, AZ05-2031
Skills
- Transaction monitoring
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Excellent communication
- Task prioritization
Timeline
Transaction Specialist I
JP Morgan Chase
09.2019 - Current
Dentistry
Arizona State University