Janneth Salazar
West Jordan,UT
Summary
Experienced professional with a versatile background encompassing customer service, sales, kitchen assistance, and office administration roles. Proficient in delivering exceptional customer experiences, driving sales growth through effective communication and relationship-building. Skilled in multitasking, problem-solving, and adapting to diverse environments. Proven ability to thrive in fast-paced settings while maintaining a keen attention to detail and upholding organizational standards. Adept at collaborating with teams and exceeding expectations in delivering administrative support and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Hertz Rental Car
12.2021 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Providing the information to open the contracts for the rental cars to the customers and receiving all the personal information.
- Closing the contracts and parking the cars back.
Kitchen Assistant
Tios Restaurant
12.2021 - 10.2023
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Housekeeper
Hampton Hilton
07.2021 - 12.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
High School Diploma -
Guadalupe School
Salt Lake City 01.2024
Associate of Science - Communications
CC Communications
Ecuador 07.2002
High School Diploma -
24 De Mayo High School
Ecuador 10.1987
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Microsoft Excel
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
phlebotomy curse
I studied a curse of 2 months
Certification
1 Food safety principles, including proper handling and hygiene.
Utah Food Handler Permit
- Food safety principals, including proper handling and hygiene.
- Prevention of foodborne illnesses and allergen awareness.
- Compliance with Utah food safety regulations and temperature control.
- Cleaning, sanitizing procedures, and employee health and hygiene practices.
Timeline
Customer Service Representative
Hertz Rental Car
12.2021 - 05.2024
Kitchen Assistant
Tios Restaurant
12.2021 - 10.2023
Housekeeper
Hampton Hilton
07.2021 - 12.2021
High School Diploma -
Guadalupe School
Associate of Science - Communications
CC Communications
High School Diploma -
24 De Mayo High School