JANNETT GODINA

Technology:

• Streamline operations by implementing efficient processes and procedures.
• Enhance user experience by troubleshooting software and hardware issues in a timely manner.
• Manage Chromebook inventory effectively, ensuring adequate technology resources are available for daily operations.

Office Support:

• Contribute to a positive school culture by collaborating and streamlining communication between school staff, parents, and students: (attendance/truancy, academic meetings, behavior meetings, mental health concerns, family engagement, etc).
• Manage phone calls/texts, emails, and in-person inquiries.
• Support the school administration with accurate data entry for student enrollment, attendance, and academic performance.
• Maintain a welcoming front office environment for visitors through professional customer service skills and maintaining a clean space.

• Improved client outcomes by conducting comprehensive assessments and developing individualized case plans.
• Enhanced client satisfaction through timely follow-ups and consistent communication, addressing concerns and providing support.
• Maintained confidentiality of sensitive client information in accordance with HIPAA guidelines and agency policies.
• Collaborated with multidisciplinary teams to provide comprehensive services tailored to clients'' unique needs.
• Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.

• Worked alongside the Dean of Students to build partnerships between students, parents, and teachers in order to create strong support systems that would support student success
• Leveraged student relationships to provide socio-emotional development through student identity work
• Managed detention reports, parent communication, and attendance
• Connected students to appropriate resources (mental health team, crisis center, pet therapy, gang prevention group, anti-bullying group, etc)