Jannett Henderson
Grand Haven,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Specialist
Child Development Services Lakeshore Head Start
09.2022 - Current
- Processes child enrollment applications, enters information into the Head Start management software and notifies families of their child’s eligibility/enrollment status
- Supplies centers with copies of qualifying child enrollment applications and maintains list of children who are eligible to enroll into the program
- Provides administrative support to the Human Resources Department
- Works in collaboration with the Executive Director and Assistant Director to write and implement a Training and Technical Assistance Plan
- Ensures timely implementation of the training requirements for staff
- Manages volunteer recruitment programs for proper training, placement, supervision, and follow-up
- Helps with new employee onboarding and ongoing employee training
Family Service Advocate
Child Development Services Lakeshore Head Start
07.2018 - 09.2022
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Increased parent engagement in children''s education through organizing school events, meetings, and workshops.
- Assisted low-income families in obtaining necessary resources
- Tracking daily attendance
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
Sales Associate
Carters Inc
05.2015 - 07.2018
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Human Services
Baker College
Muskegon05.2018
Skills
- Microsoft Office
- Eligibility Requirements
- Staff Development
- Volunteer Management
- Bilingual
- Flexible
- Attention to Details
Certification
- First Aid and CPR Instructor- 2023-Present
Timeline
Program Specialist
Child Development Services Lakeshore Head Start
09.2022 - Current
Family Service Advocate
Child Development Services Lakeshore Head Start
07.2018 - 09.2022
Sales Associate
Carters Inc
05.2015 - 07.2018
Bachelor of Science - Human Services
Baker College
- First Aid and CPR Instructor- 2023-Present
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