Jannin Quintero
San Diego
Summary
Dynamic salon manager with over 8 years of experience in hair styling and salon management. Demonstrates exceptional attention to detail, creativity, and leadership. Committed to enhancing customer satisfaction and driving operational efficiency. Dynamic salon manager with expertise in team collaboration, effective communication, and client consultation. Committed to maintaining hygiene standards and delivering exceptional customer experiences, driving salon efficiency and satisfaction.
Overview
17
17
years of professional experience
Work History
Hair Salon Manager
Eclips Barber and Beauty Salon
San Diego
03.2018 - Current
- Managed daily operations of salon, ensuring smooth workflow and customer satisfaction.
- Oversaw the cleanliness of the salon facility to ensure it was presentable at all times.
- Executed hair cutting, coloring, and styling techniques for diverse clientele.
- Maintained cleanliness and organization of the salon workspace and tools.
- Developed strong client relationships through excellent customer service skills.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Managed cash register transactions during checkout process.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Applied highlights, lowlights or other coloring techniques.
- Applied makeup to clients for weddings, proms, and other special occasions.
- Performed hair styling services such as blow-drying, curling, straightening, cutting, coloring, and highlighting.
- Completed day-to-day duties accurately and efficiently.
Hairstylist
Threading by Rana
San Diego
01.2014 - 02.2018
- Consulted with clients to determine desired hairstyles and treatments.
- Executed hair cutting, coloring, and styling techniques for diverse clientele.
- Maintained cleanliness and organization of the salon workspace and tools.
- Educated clients on hair care products and maintenance routines.
- Collaborated with team members to enhance service efficiency during peak hours.
- Developed strong client relationships through excellent customer service skills.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Colored, cut and installed extensions according to style photos and client specifications.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Developed new styles and techniques.
Cashier Manager
Yogi Topi
San Diego
05.2009 - 11.2013
- Managed case documentation and maintained accurate records.
- Collaborated with community resources to enhance client services.
- Organized workshops on resource access and life skills development.
- Maintained clean and organized checkout areas for optimal customer experience.
- Collaborated with team members to ensure efficient store operations.
- Handled cash, credit, and digital payments securely and responsibly.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Licensed HairStylist - HairStylist
San Diedo Beauty College
San Diego, CA02-2015
High School Diploma -
Clairemont High School
San Diego, CA06-2006
Skills
- Hair cutting
- Hair coloring
- Client consultation
- Salon management
- Health regulations
- Customer service
- Team collaboration
- Cash handling
- Effective communication
- Conflict resolution
- Hair styling techniques
- Hygiene standards
- Salon safety protocols
- Bilingual Spanish/english
- Restaurant experience
- Cosmetology
Timeline
Hair Salon Manager
Eclips Barber and Beauty Salon
03.2018 - Current
Hairstylist
Threading by Rana
01.2014 - 02.2018
Cashier Manager
Yogi Topi
05.2009 - 11.2013
Licensed HairStylist - HairStylist
San Diedo Beauty College
High School Diploma -
Clairemont High School