Hi, I’m
Jannina Morales
Business Administrator
East Stroudsburg,PA
Summary
Self-motivated individual with the desire of an Administrative Managerial position in a fast-paced work environment, bringing a wealth of experiences in performing all administrative duties looking to use technical and customer service skills to support co-workers and clients.
Overview
6
years of professional experience
Work History
Societe General
Benefits Leave Administrator
10.2021 - 09.2022
Job overview
- Managed enrollments and determine employee eligibility
- Coordinated leaves of absence and process claims or requests
- Kept updated employee records with all relevant through Excel spreadsheets and Workday system
- Informed employees of their benefit options and plans
- Collaboration experience with accounting and Legal departments
- Responded to daily benefit inquiries, including enrollments, terminations, benefit changes, beneficiaries, disability and retirement plan questions etc
- Primary contact for the COVID-19 response team, managing all reporting and guidance information, collection of vaccination cards for 2,000 plus employees and employee care line inquiries
PA DOH
PA Department Of Health Contact Tracer
09.2020 - 02.2021
Job overview
- Verifying & Interviewing COVID-19 close contacts
- Demographic & Symptoms Screening using salesforce system
- Self-Quarantine Guidance
- Collaboration and coordination with other public health professionals
Smiles4Keeps
Intake/ Office Training Coordinator/ Team Lead
04.2017 - 09.2020
Job overview
- Intake of all New Patient information and investigation of medical history and documenting all findings
- Inserting, contacting and verifying insurance information
- Ensuring confidentiality and following HIPPA laws
- Interim Office Manager/ Supervisor
- Working side by side all Office new hires including multiple new hire Office Managers, to train and educate them on their proper day to day duties and use of equipment, systems and policies
- Working on check in and check out of fast paced office
- Receiving client calls as appropriate
- File transfers/ Record keeping management
- Insurance verification
- Processing payments, refunds and posting to accounts
- Responsible for making proper arrangement’s for the care of patients with disabilities
Education
Peirce CollegePhiladelphia, PA
Bachelors of Science from Business Administration, Organizational Management and Leadership
05.2015
Northampton Community CollegeBethlehem, PA
Associates in Applied Science from Medical Administrative Assistant
05.2012
Northampton Community College
Specialized Diploma from Medical Office Specialist
12.2011
Johns Hopkins University
COVID – 19 Contact Tracing Certificate
06.2020
Skills
- Office Administration
- Microsoft Programs
- Bookkeeping/Purchasing
- Management
- Data Entry
- Remote Experience
- Creativity
- Problem Solving
- Training
- Organizational
- Empathy
- Adaptability
Groups
Delta Mu Delta Honor Business Society, 05/01/13 - Present
Timeline
Benefits Leave Administrator
Societe General
10.2021 - 09.2022
PA Department Of Health Contact Tracer
PA DOH
09.2020 - 02.2021
Intake/ Office Training Coordinator/ Team Lead
Smiles4Keeps
04.2017 - 09.2020
Peirce College
Bachelors of Science from Business Administration, Organizational Management and Leadership
Northampton Community College
Associates in Applied Science from Medical Administrative Assistant
Northampton Community College
Specialized Diploma from Medical Office Specialist
Johns Hopkins University
COVID – 19 Contact Tracing Certificate
Similar Profiles
Anusha NAnusha N
FP&A Analyst at Societe GeneralFP&A Analyst at Societe General
Dipankar DasDipankar Das
Specialist Software Engineer at Societe GeneralSpecialist Software Engineer at Societe General
SAINTIL SLOWACKI STAELSAINTIL SLOWACKI STAEL
DATA ENTRY at SGS-SOCIETE GENERAL DE SURVEILLANCEDATA ENTRY at SGS-SOCIETE GENERAL DE SURVEILLANCE