Janno Horn
Sandbaai,Western Cape
Summary
I am a productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. I work well with clients to determine requirements and provide excellent service. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Dedicated chef with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Customer-focused restaurant manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales. Qualified teacher with extensive background in advanced management processes. Trustworthy Teacher with 2 years of practical experience and dedicated work ethic.
Overview
8
8
years of professional experience
Work History
Line Cook
Twisted Fish Company Alaskan Grill
04.2024 - Current
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Worked as a line cook at a seafood restaurant and grill in Juneau, Alaska, on a temporary and full-time basis under an H2B visa certification.
- Prepared and organized workstations for sauté, middle, and grill cooking stations.
- Completed various cooking tasks, including mise en place, essential for daily operations.
- Prepared and promptly cooked orders such as seafood, meat, soups, salads, pastas, tacos, burgers, and sides in response to each ticket received.
- Portioned, arranged, and garnished food according to ticket requirements and company standards.
- Washed dishes to close down the station and performed deep cleaning of the kitchen in readiness for the next shift.
Wine Sommelier
Wine Village
11.2023 - 03.2024
- Selected food and wine pairings for customers, providing individual recommendations based on preferences.
- Engaged with guests to determine taste preference and budget prior to taking wine orders.
- Decanted wines utilizing exceptional attention to detail to reduce errors.
- Quality assured wines prior to service to minimize objections and complaints.
- Curated a broad wine list, adapting with menu changes to maintain innovative offerings.
- Held wine tasting sessions for guests to showcase the selection of beverages available at The Wine Village, offering advanced knowledge of a variety of wines.
Senior Sales Representative
Creation Wines
04.2023 - 10.2023
- Shared comprehensive brand and product knowledge to maximise sales.
- Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
- Attended industry networking events, trade shows and connected in social media sites to incur prospective clients.
- Participated in sales training and workshops to amplify skills and leverage productivity.
- In charge of stock take and stock control for Creation Wines.
- Presented food dishes to be included in menu development.
- In charge of staff training on new menu's.
Junior Chef de Partie/TR Attendant
Ernie Els Wine Farm
01.2022 - 03.2023
- Inspected products and services to comply with quality standards.
- Spoke to customers in multiple languages to resolve problems and answer questions.
- Produced high-volume orders to effectively meet customer demand.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Planned and executed new strategies to increase sales.
- Built and maintained courteous and effective working relationships.
- Expediting Orders
- Working all stations on a rotation basis
- Assisting chef with menu and dish development.
- Assisting chef and the team with any and all duties/prep work that needs to be done to ensure a successful service.
Restaurant Manager
Asta Italian Restaurant
06.2021 - 12.2021
- Minimised loss and misuse of equipment through proper supervision and staff training.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Regularly updated computer systems with new pricing and daily food specials.
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
- Estimated supply requirements based on historical needs and projected business levels.
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency.
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
- Guaranteed compliance with food safety procedures and quality control guidelines.
- Optimised profits by controlling food, beverage and labour costs daily.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Designed table settings to be aesthetically pleasing and comfortable for guests, upholding restaurant's customer service standards.
- Led FOH team to proactively liaise with kitchen staff by building one cohesive unit to deliver for customers.
- Maintained overall knowledge of functionality in every department to facilitate assistance when needed.
- Balanced registers nightly, recorded any discrepancies for management and completed nightly bank deposits.
Bartender/Waiter
Balboa Balcony Bar & Manousche
09.2020 - 05.2021
- I worked myself up to a top tier waiter position at Man'ousche over a short period of time.
- Entrusted to run the floor on my own, fulfilling managerial duties along with my normal waiter duties.
- I have worked at Balboa on and off since 2018 and was appointed as head bartender.
- Approached for a management position at said establishment before lock-down came into effect.
- Kept preparation tables, bar and drink displays clean and organised by conducting regular deep cleans.
- Ensured outstanding service with first-class food and drink quality for a faultless establishment reputation.
- Prepared cocktail ingredients in advance for optimised efficiency at peak service times.
- Checked customer identification as required to maintain bar and service legality and compliance.
- Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
- Managed the stocktaking and ordering of drinks, mixers, ingredients and other bar supplies.
- Communicated additional drinks and add-ons while taking orders for upselling purposes.
- Supported senior bar staff in developing fresh, innovative drinks menus to maintain customer excitement.
- Maintained excellent customer relationships by providing efficient service and engaging in polite conversation.
- Mixed classic and special cocktails and mocktails, maintaining exceptional menu knowledge for accurate, efficient service.
- Maintained thorough knowledge of food and drink regulations, delivering compliant service at all times.
- Delivered outstanding customer experiences, mixing and serving drinks with energy and enthusiasm to maintain a fun, relaxed atmosphere.
General Manager
Terrace/Springboks
01.2018 - 12.2018
- General manager at both establishments (same ownership)
- In charge of managing my staff and the floor of both places.
- Oversaw all sales for the venues and was in charge of cash ups and setting up shop daily.
Teacher
Lamae Wittaya School
01.2017 - 12.2017
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
- Mentored and counselled students with adjustment and academic problems maximise potential and improve grades.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement, modelling and explicit instruction.
- Created lesson plans in accordance with national curriculum and school-wide curriculum standards.
- Taught students cognitive, linguistic and emotional development to promote well-roundedness.
- Set and communicated ground rules for classroom to encourage respect and personal responsibility.
- Earned positive feedback from parents regarding classroom instruction and student learning success.
Education
Level 2 -
WSET
2023
Diploma of Higher Education - Culinary Arts
CTIA
2022
Bachelor of Arts - Education
Stellenbosch University
2016
Diploma of Higher Education - Teach English as a Foreign Language
i-to-i TEFL
2016
Skills
- Problem-solving
- Kitchen Operations
- Ingredient Preparation
- Highly motivated
- Communication skills
- City & Guilds qualified
- WSET Level 2 qualified
- Server Communication
- Line Management
- Food rotation
- Food Safety
Additional Information
- RSA Citizen
- Valid Code 8 driver
References
Twisted Fish: Reecia Wilson - +1907 723 4658
•
Balboa Balcony Bar - Calvyn Le Roux
(Manager) +27723801111
•
Asta Italian Restaurant - Sheldon
Landsdell (owner) +27826912588
•
Ernie Els Wine Farm - George Du
Plessis (Restaurant Manager)
+27769715301
•
Ernie Els Wine Farm - Wesley Aucamp
(Head Chef) +27715383315
Timeline
Line Cook
Twisted Fish Company Alaskan Grill
04.2024 - Current
Wine Sommelier
Wine Village
11.2023 - 03.2024
Senior Sales Representative
Creation Wines
04.2023 - 10.2023
Junior Chef de Partie/TR Attendant
Ernie Els Wine Farm
01.2022 - 03.2023
Restaurant Manager
Asta Italian Restaurant
06.2021 - 12.2021
Bartender/Waiter
Balboa Balcony Bar & Manousche
09.2020 - 05.2021
General Manager
Terrace/Springboks
01.2018 - 12.2018
Teacher
Lamae Wittaya School
01.2017 - 12.2017
Level 2 -
WSET
Diploma of Higher Education - Culinary Arts
CTIA
Bachelor of Arts - Education
Stellenbosch University
Diploma of Higher Education - Teach English as a Foreign Language
i-to-i TEFL
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