Janny Sanchez
Sanfins
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance and Quality Control
Universal Corporation
09.2017 - 06.2021
- Improved product quality by implementing rigorous QA and QC processes and procedures.
- Boosted productivity by training personnel on best practices for QA/QC procedures.
- Optimized test methods to increase efficiency while maintaining strict adherence to established quality standards in final product output.
- Reduced manufacturing defects by conducting thorough root cause analyses and implementing corrective actions.
- Streamlined production lines for optimal efficiency by identifying and eliminating bottlenecks.
- Collaborated with cross-functional teams to develop comprehensive quality assurance plans for new products.
- Monitored supplier performance, ensuring adherence to quality standards and specifications.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Receptionist
New Jersey Laboratories
08.2013 - 07.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Science - Administration And Accounting
University of Ecuador
EcuadorMaster of Science - Business Administration
University of Spain
EspañaBachelor of Science - Health Administration
Keiser University
Fort Lauderdale, FL09.2024
Associate of Science - Medical Insurance Coding
Keiser University
Fort Lauderdale, FL2022
Skills
- Quality Training
- Quality Management System
- Control Plan Development
- CAPA Management
- Knowledgeable about Microsoft Office
- Excellent in providing friendly service and help
- Ability to handle confidential information effectively
References
Laura Kalia Laura@universalnutrition.com.
Kasturi Shanker kasturi@universalnutrition.
Certification
Association for the development of health training and innovation (ADEFIS).
Introduction to health management a duration of 60 hours, with 8.1 credits of continuing training.
Languages
Spanish
Professional Working
Timeline
Quality Assurance and Quality Control
Universal Corporation
09.2017 - 06.2021
Receptionist
New Jersey Laboratories
08.2013 - 07.2017
Bachelor of Science - Administration And Accounting
University of Ecuador
Master of Science - Business Administration
University of Spain
Bachelor of Science - Health Administration
Keiser University
Associate of Science - Medical Insurance Coding
Keiser University
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