JANON STALLINGS
West Sacramento,CA
Summary
I earned an educational award for completing service hours through Americorps. Tutored and mentored at risk youth, implemented a summer program and food program at a local elementary as well as community outreach.. Sworn in by a Federal Judge as a Mandated Child Abuse Reporter, completed 1700 hours of service and received $7500 educational award..
Overview
33
33
years of professional experience
Work History
GSR
AMPM Arco Gas Station
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Janitorial
Janitor Anago Industrial Cleaning Service
01.2018 - 01.2021
- Did janitorial work for several industrial businesses on a weekly basis.
In Home Support Services
Caregiver
01.2013 - 01.2018
- Assisted my client on an as needed basis with personal care and looking after my grandchildren. (My daughter had some medical issues that have now been resolved that required 24 hours on call assistance. She has also found an alternative in home support person, allowing me to return to work)
Claims Assistant
Gallagher Bassett Services, LLC
01.2010 - 01.2013
- Company Overview: Gold River, CA
- Scheduling appointments and managing calendars
- Designed department databases for contacts and contracts
- Created and managed claim related spreadsheets for injured workers
- Formatted and designed company forms, letters and documents
- Maintained and revised company’s process and procedures manuals
- Develop and manage clients claim files, along with related contracts and proposals.
- Maintained companies marketing, estimate and contract materials
- Developed new claims programs to better serve claims clients at the same time making the process more efficient for the staff.
- Scheduled claims appointments, handled a large volume of calls for Doctors, lawyers, and employees.
- Handled customer complaints and billing disputes
- Conducted/completed company wide client satisfaction surveys
- Provided ongoing customer service for both walk in clients and over the phone support.
Bartender/ Server - Customer Service
Black Angus
01.2004 - 01.2010
- Company Overview: Citrus Heights, CA
- Exceptional memory for both customers and their orders
- Attentive service without interrupting guests' meals
- Prompt beverage refills
- Gracious no matter what the customer requests
- Strong communication skills that allowed good connection with kitchen which led to timely, accurate delivery of orders and updated knowledge of recommendations and menu changes
General Manager - Manager/CSR
Buzz Through Joe’s
01.2002 - 01.2004
- Company Overview: Colfax, CA
- Stocks food-preparation line by inventorying, ordering, preparing, and stocking items at beginning of and through-out the shift
- Received and filled customer orders
- Maintains food-preparation line by keeping order; removing spills and food droppings.
- Kept equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
- Provided A/ P and A/ R bookkeeping and payroll
- Maintains safe and healthy work environment by following, and enforcing standards and procedures; complying with food-handling and sanitation regulations.
- Serves customers by taking and relaying orders, collecting payment, selecting food items from Serving cases or storage areas, assembling items on serving tray or in takeout packaging.
- Maintained customer satisfaction and confidence by meeting food quality and service standards
- Updates job knowledge by participating in educational opportunities, reading professional Publications, maintaining personal networks, and participating in professional organizations.
General Manager
Juiceez
01.1993 - 01.1996
- Company Overview: Sacramento, CA
- Able to clearly and concisely communicate product knowledge and information to all customers
- Responsible for customer product and service standards
- Foster an environment of teamwork
- Maintain exceptional customer service
- Follow all company operations policies and procedures
- Responsible for delivering an exceptional customer in store experience
- Enhance customer experience through product sampling
- Execute quality store operations
- Clean blenders, small wares, merchandise as necessary
- Must be able to operate food preparation machinery
- Stocking of all supplies
- Adhere to all Juiceez food, safety and security guidelines while respecting company property
- Master station operations of the store
- Successfully complete the Juiceez store and company policy trainings
- Consistently make and serve all Juiceez products to specifications
- Follows health, safety and sanitation guidelines for all products
- Executes proper portion control with all ingredients
- Operate cash register and handle cash transactions while adhering to Juiceez Juice cash handling policies
Education
Project Management and Fundamentals
Learning Exchange
Sacramento, CA01.2003
Writing, Contracts, Proposals and Invoices
Learning Exchange
Sacramento, CA01.2002
Business Administration/ Bookkeeping
Learning Exchange
Sacramento, CA01.2001
High School Completion - undefined
01.1993
Skills
- Excellent project management skills with the ability to effectively organize and prioritize in any work environment Strong problem-solver with excellent analytical and communication skills Experience working in a cross-functional office environment Very strong customer service skills
Timeline
GSR
AMPM Arco Gas Station
01.2023 - Current
Janitorial
Janitor Anago Industrial Cleaning Service
01.2018 - 01.2021
In Home Support Services
Caregiver
01.2013 - 01.2018
Claims Assistant
Gallagher Bassett Services, LLC
01.2010 - 01.2013
Bartender/ Server - Customer Service
Black Angus
01.2004 - 01.2010
General Manager - Manager/CSR
Buzz Through Joe’s
01.2002 - 01.2004
General Manager
Juiceez
01.1993 - 01.1996
Project Management and Fundamentals
Learning Exchange
Writing, Contracts, Proposals and Invoices
Learning Exchange
Business Administration/ Bookkeeping
Learning Exchange
High School Completion - undefined
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