Janos (John) Ditrih
Eastvale CA,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
53
53
years of professional experience
Work History
Private Child Caregiver
Home
09.2018 - Current
- Transported children to and from school, medical appointments and extra-curricular activities.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
- Encouraged children to be understanding and patient with others.
- Transported children to and from activities using personal or family vehicle.
- Provided developmentally appropriate activities for children.
- Organized activities that enhanced children's physical, emotional and social well-being.
General Manager
Answer Direct
09.2003 - 09.2014
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Formulated policies and procedures to streamline operations.
President CEO
Time Communication
09.1998 - 03.2002
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Led operational team in development, rollout, and management of new product lines.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
Alarm System Technician
Central Control
10.1979 - 03.1998
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Responded to maintenance calls and troubleshot devices.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Read and understood product manuals and blueprints.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Tested all newly installed fire alarms.
Guard
Merchant Police (Blue Cross Blue Shield}
02.1972 - 06.1974
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Investigated suspicious activities and persons to maintain security of premises.
Education
Psychology
UWM
Milwaukee, WI03.1976
Skills
- Access Control
- Stationary surveillance
- Crime Prevention
- Incident Reporting
- Punctuality
- Alarm Management
- Self-defense training
Languages
Croatian , Hungarian
Native or Bilingual
Timeline
Private Child Caregiver
Home
09.2018 - Current
General Manager
Answer Direct
09.2003 - 09.2014
President CEO
Time Communication
09.1998 - 03.2002
Alarm System Technician
Central Control
10.1979 - 03.1998
Guard
Merchant Police (Blue Cross Blue Shield}
02.1972 - 06.1974
Psychology
UWM
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