Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jan R. Burl

Alexander,AR

Summary

CAREER SUMMARY For over 10 years now I’ve served as the Vendor/Procurement Specialist for the Little Rock School District. As the Vendor/Procurement Specialist I’ve served as the liaison between the District and Minority Owned, Women Owned, and Service Disabled businesses to ensure that there is an equal opportunity conduct business with the District. I train District employees so that they are aware of the MBE/WBE policy as well as having access to our database for MBEs and WBEs that I created. I train our end users and vendors on purchasing policies and practices. I create and analyze spending reports to ensure spending with MBEs and WBEs. I also meet with vendors to establish a need for their products or services. For 6 years now I’ve learned the functions of eFinance and upon implementation of it to our district I provide assistance, support, and training for end users. I assist the programmers with testing prior to system upgrades. I’ve created documents used to train our end users in regard to eFinance. I continue to train new bookkeepers and principals on the functions of eFinance by doing one on one training as well as conducting group training. With eFinance I’m responsible for ensuring that requisitions are correctly converted to purchase orders and distributed to the vendors in a timely manner. I am an experienced Business Analyst with 7+ years in health insurance and the IT field. I am proficient in Microsoft Suite along with other office tools. I am a confidant and poised in interactions with individuals at all levels. I am detail oriented and resourceful in completing projects and tasks according to deadlines. I am a great problem solver and I am able to multi-task efficiently and effectively. I am able to produce outstanding work both independently and in a group setting. I have worked across organizational lines in requirements from training to testing and implementing and ensuring the functionality of the software used within the district.

Overview

13
13
years of professional experience

Work History

Vendor/Procurement Specialist

Little Rock School District
Little Rock, AR
07.2013 - Current
  • Train and support eFinance users within the Little Rock School District
  • Create training documentation for eFinance
  • Develop and maintain vendor databases
  • Create and submit monthly MBE/WBE reporting to track District spending
  • Provide training to district staff regarding minority business enterprises and women owned business enterprises as well as provide outreach to the community regarding the same
  • Act as liaison to district travel agent for all employee airline travel along with provide monthly credit card reconciliation reports to the district’s business office
  • Developed lists of potential areas and buyers to increase success rates.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Monitored operations and reviewed records and metrics to understand company spending.

Sr. Business Analyst/EDI Analyst

QualChoice of Arkansas
Little Rock, AR
07.2011 - 06.2013
  • Provide Level 1 and Level 2 support for client-facing systems and applications, including mainframes, Tandems, switches, networks, processor links, ATM’s, servers-windows, UNIX, Linux and internet applications
  • Drive issue resolution by making critical decisions that may impact multiple client’s processing
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
  • Performed statistical data analysis to inform customer groups.
  • Remained current on latest IT developments and advancements to automate and modernize systems.

Systems Operation Analyst

Fidelity Information Services
12.2010 - 07.2011
  • Provide Level 1 and Level 2 support for client-facing systems and applications, including mainframes, Tandems, switches, networks, processor links, ATM’s, servers-windows, UNIX, Linux and internet applications
  • Drive issue resolution by making critical decisions that may impact multiple client’s processing
  • Proactively investigate known and unknown error conditions and follow prescribed error correction procedures when they apply
  • Recognize abnormal processing conditions and make appropriate response decisions
  • Follow escalation procedures when appropriate to resolve errors in a timely manner
  • Make use of available documentation to resolve errors and identify/implement documentation gaps
  • Recognize and implement/automate process enhancements
  • Analyze problems/trends with client’s systems and applications and take steps to avoid reoccurrence
  • Work on internal and external projects of various sizes and complexity
  • Contribute to existing and develop new solution approaches to the IT environment

Education

MBA -

Philander Smith University
Little Rock, AR
05.2024

Bachelor of Arts - Organizational Management

Philander Smith College
Little Rock
05.2022

Skills

  • Quantitative Skills
  • Experience in Leadership
  • Improvement Plan Knowledge
  • People Skills
  • Organizational Skills
  • Active Listening
  • Computer Skills
  • Data Management
  • Good Work Ethic
  • Friendly, Positive Attitude
  • Training & Development
  • Problem Resolution
  • Microsoft Office
  • Critical Thinking
  • Customer Service
  • Reliable & Trustworthy
  • Planning & Organizing

Timeline

Vendor/Procurement Specialist

Little Rock School District
07.2013 - Current

Sr. Business Analyst/EDI Analyst

QualChoice of Arkansas
07.2011 - 06.2013

Systems Operation Analyst

Fidelity Information Services
12.2010 - 07.2011

MBA -

Philander Smith University

Bachelor of Arts - Organizational Management

Philander Smith College
Jan R. Burl