Janrue Xander Acierto
Vienna,VA
Summary
Goal-oriented sales associate with strengths in customer service and teamwork. Skilled in relationship building and time management, committed to enhancing customer experiences and achieving sales targets.
Dynamic host with a proven track record in guest relations and efficient service delivery. Experienced in managing reservation systems and collaborating with kitchen staff to ensure a welcoming atmosphere, dedicated to maximizing customer satisfaction.
Motivated sales associate known for exceptional customer service and teamwork. Proven ability to enhance shopping experiences through effective product recommendations and relationship building, ready to contribute to team success and drive sales growth.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Zumiez
04.2025 - 01.2026
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained store appearance and organized merchandise displays to attract customer interest.
- Collaborated with team members to achieve daily sales targets and improve service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Host
Founding Farmers
11.2023 - 02.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating arrangements.
- Collaborated with kitchen staff to communicate guest needs effectively.
- Provided menu recommendations, enhancing guest dining experiences.
- Monitored dining area for cleanliness and prompt service delivery.
- Handled guest inquiries and resolved concerns to maintain satisfaction levels.
- Assisted in coordinating special events, improving overall event flow and organization.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Delivered pick-up and curbside orders to guests.
Education
No Degree - Psychology
Northern Virginia Community College
Annandale, VAHigh School Diploma -
James Madison Highschool
Vienna, VA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Goal oriented
- Relationship building
- Stocking and receiving
- Cleaning techniques
- Guest relations
- Sales trends
Languages
Tagalog/Filipino
Native or Bilingual
Timeline
Sales Associate
Zumiez
04.2025 - 01.2026
Host
Founding Farmers
11.2023 - 02.2025
No Degree - Psychology
Northern Virginia Community College
High School Diploma -
James Madison Highschool