Jansen Flood

• On site
• Ensures every departments within the team are working effectively together to produce an event to Spartan standards based on Spartan standard operating procedures. This includes all phases of the productions cycle (load-in > event day > load-out).
• Responsible for driving a culture of safety and accountability onsite.
• Elevated the guest experience with exceptional attention to detail, creating memorable events that exceeded client expectations.
• Sends daily updates and reports to HQ.
• Managed seamless event transitions by overseeing the teardown and post-event evaluations, identifying opportunities for future improvement and maintaining detailed records of event outcomes.
• Direct oversight of various positions including the Delivery Inventory Manager, Staff Support Manager, Construction Manager, Festival Manager and Course team. Indirectly oversees 30-50 event staff at an event.
• Manages all onsite initiatives with guidance from HQ or as directed internally
• Approves all onsite spending and ensures adherence to the budget
• Manages all event-day communication, including all radio traffic
• Ensures the approved vision and plan for the event is carried through by the team producing the event.
• Ensures the medical team is operating effectively based on their required scope of work
• Oversees the development and execution of all load-in and event-day operational plans including weather response plans, zone management plans, transportation plans, vehicle use plans, communication plans and volunteer management plans,
• Leads all onsite meetings and pre-event operational briefs
• Works in synergy with onsite leadership to drive a high standard of excellence which includes minimizing legal and financial risk to the company.
• Is an excellent leader who is uniquely in-tune with pulse of the team
• Accountable for the success or failure of the event
• Able to manage various personalities in challenging and stressful environments and deal with HR related issues on behalf of Spartan Race.
• Maintains a positive working relationship with the venue, local municipal departments (permits, police, fire), and vendors to ensure a long-term relationship and successful event while keeping Spartan’s best interests in mind.
• Proactively seeks to identify and fix all potential issues that would prevent having a successful event.
• Understand the various pieces of equipment, safety, and application of each.
• Maintain a basic knowledge set to support the various types of materials and technology used throughout the production cycle
• Ensures the overall health, wellness, and happiness of the team on the ground.
• Remote/Off site
• Site visits in support of planning the event, as needed
• Provides guidance and direction with respect to event designs and planning
• Supports the Team leader by gathering event specific data to complete any post-event reports
• Manages all pre-event emails and communication to the staff attending the event
• Works with other departments to ensure a successful event including procurement, advanced planning, legal, and finance.
• Participates in all inter-department calls required for this position.
• In collaboration with the Project Manager, when necessary helps develop all necessary documents necessary to communicate all important information for an event including travel plans, vehicle plans, meal plans, and maps.
• Managed budgets effectively, optimizing resource allocation and minimizing financial risk while maintaining high-quality standards.
• Increased event attendance by implementing innovative marketing strategies and engaging social media campaigns.
• Oversaw all aspects of event logistics including venue selection, vendor coordination, scheduling, transportation arrangements, accommodations, and onsite support services.
• Analyzed event costs to identify areas of improvement and cost savings.
• Coordinated travel and accommodations for event attendees.
• Oversaw event registration process by collecting and tracking attendee information.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.

Position Summary: The Festival Director plays a critical role in planning, coordinating, and executing the festival experience for Spartan Race events. This position requires a creative and strategic thinker with strong project management skills, a deep understanding of event operations, and the ability to create immersive and engaging festival environments. The successful candidate will ensure that the festival enhances the overall event experience and contributes to the success of Spartan Race events.

Essential Duties & Responsibilities

• Develop and implement a comprehensive festival strategy that aligns with Spartan Race's brand identity and enhances the participant experience.
• Collaborate with internal teams, including marketing, operations, and creative, to integrate the festival experience seamlessly into event planning.
• Lead the design and layout of the festival area, ensuring a dynamic and engaging environment for participants and spectators.
• Manage the coordination of festival logistics, including vendor selection, setup, signage, entertainment, and activities.
• Oversee the creation and execution of a festival schedule, coordinating performances, contests, and other engaging activities.
• Develop and maintain strong relationships with key vendors, partners, and sponsors, ensuring seamless execution of festival elements.
• Monitor and analyze festival performance metrics, gathering participant feedback and identifying opportunities for improvement.
• Create and manage festival budgets, tracking expenses and resource allocation to achieve cost-effective outcomes.
• Collaborate with legal and compliance teams to ensure festival-related contracts and agreements are accurate and aligned with regulations.
• Plan and manage on-site festival operations during event weekends, ensuring a seamless and engaging festival experience.
• Foster a culture of creativity, excellence, teamwork, and continuous improvement within the festival team.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Implemented quality control systems to boost overall product consistency and reliability.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Position Overview: Reporting to the Festival Director and the Event Director (when onsite) this person is responsible for the successful planning of all festival related resources and logistics needed to produce a Festival within Spartan Spartan. Working side-by-side with the Event Director, Construction Manager and Event Project Manager, the Festival Manager plays a key leadership role in planning the event and ensuring the festival staff is operating as efficiently as possible while maintaining a high brand standard.

Essential Duties and Responsibilities:

• Working a minimum of 8 events per year in addition to some other product events.
• Attend all planning meetings for each event.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Oversaw successful execution of events, leading teams in set-up, operations, and tear-down activities.
• Implemented protocols and procedures to effectively manage planning process.
• Ensure travel is booked in a timely manner for the following positions listed above as well as the following:
• Created detailed timelines and budgets for events to meet all deadlines.
• Attend budget meetings.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Developed comprehensive safety plans to ensure a secure environment for attendees and participants.
• Adjust festival maps as needed for final review and post event (ensure all final copies are in the folder).
• Evaluated post-event feedback from attendees and stakeholders alike to identify areas for improvement in future iterations of the festival.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Facilitated clear communication between all stakeholders through regular updates and progress reports during the planning process.
• Developed detailed event reports, documenting all aspects of each event.
• Monitored and controlled event expenditures to meet budgets.
• Maintaining the schedules, hours, and expenses of the following positions:

-Festival Lead

-Branding Lead

-Kids Lead

-Festival Support

-Audio/Emcees

-Kids Supports

-Finish Line Lead

• Race Action Plan Sheet:

-Update power distribution in RAP sheet and communicate any rental needs.

-Source all ice needs for each event

-Source all food trucks when necessary

• PDDs:

-Verify all necessary items are on the PDD

-Add any power rental needs (generators, light towers)

-Add any water weights needed (also add to one and done tracker)

• Collect post event feedback from other departments.

-Partnership

-Registration

-Timing

-Volunteer

-Audio

-Food & Beverage

• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
• Established standard operating procedures that enhanced employee performance.
• Trained, coached and mentored staff to support smooth adoption of new programs and initiatives.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Created all tournament schedules for weekend events.
• Assisted in recruiting, hiring and training of team members.
• Created the staffing schedule for all employees.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

Position Overview: Reporting to the Festival Manager, Festival Director and the Event Director when onsite, this person is responsible for the supervision of the organization and distribution of all festival related materials and resources (tents, branding, crates, deliveries, support staff, volunteers) and provides a positive festival experience for all participants. Working side-by-side with the Festival Manager, the Festival Lead plays a vital role in the planning, organization and supervision necessary to put together an event while maintaining a high brand standard.

Essential Duties and Responsibilities:

• Unloading and organize the contents of the Festival Trailer within base camp
• Gather and verify inventory of tents from previous event and prepare for distribution
• Coordinate with Festival Manager and Event Director the layout of festival to ensure all activations, tents and fence lines fit within the specific guidelines and limitations of the venue
• Supervise and lead the assembly of all Spartan owned tents (20x20’s, 10x20’s, 10x10’s)
• Transport (operate machinery) zone supplies as tents and zones are assembled
• Maintain a high tempo management style to ensure the productivity and efficiency among staff is optimal during build week and event day(s)
• Supervise the distribution of toilets and handle any questions as instructed by Festival Manager
• Manage volunteers and support staff in an efficient and deliberate manner through delegation of tasks.
• Create/oversee zone specific fence lines
• Have all materials necessary for support staff to set up zones and distributed from base camp to zones
• Be available to run supplies and volunteers to areas of need in festival, both build week, event day(s), and load out
• Be able to maneuver through festival on event day with an understanding of what needs to be done at varying times (volunteer switchover, staff breaks, checking power sources, directing volunteers to areas of need)
• Supervise and lead the taking down and storage of all Spartan owned tents
• Supervise the cleaning and packing of zone materials into zone specific crates
• Operate and load all festival materials back into the festival trailer after being provided a load plan by the Festival Manager
• Delivered memorable experiences to attendees through exceptional attention to detail in planning and execution stages.

Position Overview: Reporting to the Festival Director, Senior Festival Operations Manager, and On-Site Festival Manager, the Festival Support is responsible for the setup, operation and tear down of the festival and providing a positive customer experience. Working side-by-side with the Festival Lead, the Branding Lead, and the Kids Lead, the Festival Support plays a vital role in maintaining timelines to build the festival layout as well as running event day operations and tearing down the festival in a timely manner. Festival Support is also responsible for training and working alongside volunteers.

Essential Duties and Responsibilities:

• Transport (operate machinery) zone supplies as tents and zones are assembled
• Be available to run supplies and volunteers to areas of need in festival, both build week, event day(s), and load out
• Manage volunteers throughout the set up to ensure the festival is completed on time.
• Support the Branding Lead in inventory and maintenance of branding materials.
• Support the Festival Lead in inventory of tents, fence, and other owned materials.
• On event days, support the Volunteer Coordinator with check in, changeover, and check out.
• Assist the Festival Team in zones as needed on event day including, Finish Line, Bag Check, Trifecta Tent, Start Line, etc.
• Oversee operation of festival challenges throughout the event day.
• Manage volunteers throughout tear down.
• Manage local labor including, waste management and event security.
• Capture content on event day from participants and share with Event Director
• Event day point of contact for Biggest Teams/Corporate Teams.

• Coordinated schedules and timelines for events.
• Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
• Managed event logistics and operations.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
• Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
• Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.

• reeting racers: Welcoming participants with a friendly and energetic demeanor.
• Verifying registration details: Checking IDs, confirming race entries, and addressing any registration issues.
• Data entry: Inputting participant information into the registration system accurately.
• Collecting waivers and documents: Ensuring all necessary paperwork is completed and signed.
• Answering questions: Providing clear and helpful information about the race course, schedule, and other important details.
• Managing registration queues: Maintaining a smooth flow of participants through the registration process.
• Setting up and breaking down registration stations:
• Assisting with the setup of registration equipment and materials before and after the race.

Required skills:

• Excellent customer service skills with a focus on positive interactions
• Provided online and onsite registration support for events and troubleshot customer concerns, processing meeting registrations and payments.
• Strong organizational and time management abilities
• Attention to detail to ensure accurate data entry
• Ability to work effectively in a fast-paced environment
• Clear communication skills to answer questions and provide information