Dynamic Senior Operations & Maintenance Manager with the United States Air Force, recognized for enhancing operational uptime by 58% through strategic process improvements. Expert in resource allocation and team leadership, driving high-performance outcomes and compliance across multi-million-dollar programs. Proven ability to optimize training and development, fostering a culture of excellence and readiness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Operations & Maintenance Manager
United States Air Force
Hill AFB, Utah
01.2024 - Current
Led a team of 310 personnel managing operations, maintenance readiness, and resource allocation for high-value assets.
Provided strategic leadership, process improvement, and workforce development to optimize efficiency.
Directed 413 missions, ensuring full readiness and operational performance.
Executed operational projects, restoring critical systems under tight deadlines to support global initiatives.
Managed facilities, budgets, and over 50 compliance programs, ensuring regulatory adherence.
Implemented process improvements that increased operational uptime by 58% and enhanced productivity.
Delivered professional development programs, advancing team skills and producing high-performing staff recognized for excellence.
Production Operations Manager
United States Air Force
Osan Air Base, South Korea
01.2022 - 01.2024
Oversaw operations, production schedules, and maintenance activities for a multi-functional team of 317 personnel.
Coordinated large-scale projects to sustain operational performance and organizational readiness.
Directed operations, production scheduling, and maintenance activities for a cross-functional workforce of 317 employees.
Led complex projects that improved organizational performance, operational readiness, and process efficiency.
Supervised both operations and maintenance departments, ensuring the completion of tasks and supporting 4k operational events.
Managed daily operations and maintenance initiatives supporting over 4,000 mission-critical activities, ensuring alignment with organizational goals and performance standards.
Managed $79M in programs and contracts, including system modernization projects, coordinating cross-functional teams to achieve objectives on schedule.
Streamlined workflow and shift structures, cutting turnaround time by 60% and increasing operational response efficiency.
Coordinated multi-agency exercises, optimizing collaboration across departments and units to execute record-setting deployments.
Developed and implemented workforce development programs that enhanced employee performance, resulting in multiple promotions and organizational recognition awards.
Senior Operations & Training Manager
United States Air Force
Moody AFB, Georgia
01.2020 - 01.2022
Advised leadership on workforce development, training programs, and resource management for a diverse team of 50 personnel across multiple disciplines and international partners.
Oversaw $450M in assets while strengthening operational readiness and cross-functional collaboration.
Directed international and domestic teams through 3,000k operational events, maintaining high readiness and performance metrics.
Managed multi-million-dollar programs and coordinated joint initiatives that enhanced operational capability and strengthened partner relationships.
Reorganized administrative programs and improved documentation accuracy, increasing efficiency by 40%.
Led professional development programs, resulting in measurable staff advancement and recognition.
Conducted multi-national task forces through complex operations, earning organizational commendations for team performance.
Air Advisor & Training Team Lead
United States Air Force
Moody AFB, Georgia
01.2019 - 01.2020
Managed advisory, training, and operational support programs for large, multi-location teams, ensuring readiness, compliance, and mission effectiveness.
Provided strategic guidance for program development and execution.
Supervised 105 personnel in training and evaluation programs, improving team effectiveness and outcomes.
Designed training programs for international partners, achieving key qualification objectives and cost savings.
Oversaw $36M in operational assets, supporting lifecycle sustainment and strategic transfers.
Led complex training scenarios for multi-national teams, enhancing safety and operational readiness.
Streamlined inspection and evaluation processes, cutting program completion time by 50%.
Technical Program Training Instructor
United States Air Force
Davis-Monthan AFB, Arizona
01.2015 - 01.2019
Planned and delivered technical training programs for personnel across multiple locations, integrating instruction with operational requirements to ensure workforce competency and compliance.
Delivered 477 instructional hours and oversaw 26 technical courses, graduating 191 personnel and aligning training with operational objectives.
Managed scheduling, resources, and equipment, improving training efficiency and reducing downtime.
Developed procedural improvements and instructional materials, increasing program effectiveness by 36%.
Led quality assurance and safety initiatives, ensuring compliance and supporting a safe training environment.
Education
Bachelor of Technical Management - Technical Management
Embry-Riddle Aeronautical University
Daytona Beach, FL
05-2020
Associate of Instruction in Technology -
Community College of The Air Force
Montgomery, AL
01.2016
Associate of Aircraft Maintenance Technology -
Community College of The Air Force
Montgomery, AL
01.2014
Skills
Maintenance & Operations Management
Strategic Planning & Execution
Team Leadership & Development
Training & Performance Optimization
Project & Program Management
Process Improvement & Lean Practices
Quality Assurance & Compliance
Resource Planning & Allocation
Risk Assessment & Mitigation
Data & Trend analysis
Budget management
Predictive maintenance
Facilities management
Maintenance planning
Inventory monitoring
Production scheduling
Collaborate cross-functionally
Security Clearance
Active Secret Clearance
Technical Competencies
Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook, Teams), Tableau, EPIC, CHCS, AHLTA, Raintree, Credible, Central Reach, Microsoft Project, Earned Value Management (EVM), workflow optimization tools, maintenance scheduling systems, Inspection and evaluation software, operational readiness tracking, procedural documentation systems
Certification
Green Belt
Timeline
Senior Operations & Maintenance Manager
United States Air Force
01.2024 - Current
Production Operations Manager
United States Air Force
01.2022 - 01.2024
Senior Operations & Training Manager
United States Air Force
01.2020 - 01.2022
Air Advisor & Training Team Lead
United States Air Force
01.2019 - 01.2020
Technical Program Training Instructor
United States Air Force
01.2015 - 01.2019
Bachelor of Technical Management - Technical Management
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE