Jansen Quilloy
MISSOURI CITY,TX
Summary
Dedicated to providing excellent customer service at all times, with 5 years of progressive sales professional experience in collaborative luxury and import car sales. Skilled in maintaining used car inventory, forecasting sales, and motivating teams to reach targets. Consistently meeting vehicle sales quotas through expert leadership. Excel at promoting customer loyalty and satisfaction with consultative techniques, diligent attention to individual needs, and knowledge of product merchandising and payment processing. Dedicated relationship-builder with superior work ethic committed to enhancing customer experiences and driving sales success.
Overview
6
6
years of professional experience
Work History
New & Used Car Sales Professional
Group One Automotive
06.2022 - Current
- Engaged customers through personalized service and product knowledge to enhance shopping experience.
- Assisted in maintaining visual merchandising standards to promote luxury brand identity.
- Developed strong rapport with clients through exceptional communication skills, resulting in repeat business and referrals.
- Continuously honed sales skills by attending professional development workshops and training sessions, resulting in increased confidence and expertise in the used car sales industry.
- Effectively utilized CRM software to track leads, schedule appointments, and manage customer information efficiently.
- Collaborated with finance department to secure optimal financing options for buyers, leading to increased sales closures.
- Managed online listings, ensuring accurate representation of vehicles and generating leads from interested buyers.
- Educated clients about warranty options available on used cars which provided peace of mind during their purchase experience.
- Established a loyal client base through consistent follow-up communication and genuine relationship building efforts.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Trained new sales team members on product knowledge and sales techniques effectively.
- Maintained a high level of product knowledge, staying current on industry trends to better serve customers.
- Coordinated closely with service department staff members to address any maintenance or repair concerns before selling vehicles.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Used Certified Sales Professional
Russell And Smith Honda
05.2019 - 06.2025
- Developed strong customer relationships through effective communication and active listening.
- Conducted detailed vehicle inspections to ensure quality and reliability for potential buyers.
- Provided accurate vehicle information and pricing to enhance buyer decision-making processes.
- Collaborated with finance team to facilitate smooth transaction processes for customers.
- Trained new sales team members on product knowledge and sales techniques effectively.
- Worked collaboratively with other team members to create a cohesive and productive sales environment, contributing to overall dealership success.
- Maintained a high level of product knowledge, staying current on industry trends to better serve customers.
- Assisted in maintaining the cleanliness and organization of the showroom floor, creating an inviting environment for customers.
- Improved dealership reputation by addressing customer issues promptly and professionally, resulting in positive reviews.
- Successfully negotiated deals by understanding customer needs and finding mutually beneficial solutions.
- Enhanced sales performance by effectively showcasing vehicle features and benefits to potential buyers.
- Exceeded monthly sales targets consistently by employing effective sales strategies and establishing trust with customers.
- Coordinated closely with service department staff members to address any maintenance or repair concerns before selling vehicles.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Some College (No Degree) - Business Management
University of Houston
Houston, TXElkins High School
Missouri City, TX01.2001
High School Diploma -
Brother Andre Catholic High School
Toronto Canada01.1998
Skills
- Strong negotiation skills
- Adaptability to change
- Data-driven decision making
- Professional appearance
- Sales process optimization
- Leasing
- Sales strategy development
- Product knowledge expertise
- Cold calling
- Performance tracking
- Closing techniques mastery
- Competitor analysis
- Social media promotion
- Upselling and cross selling
- CRM software usage
- Follow-up strategies
- Warranty sales
- Lead generation proficiency
- Vehicle appraisal
- Trade-in evaluation
- Deal structuring
- Customer service
- Friendly and enthusiastic
- Negotiations strength
- Competitive
- Goal oriented
- Team collaboration
- Verbal and written communication
- Relationship building
- Vehicle preparation
Timeline
New & Used Car Sales Professional
Group One Automotive
06.2022 - Current
Used Certified Sales Professional
Russell And Smith Honda
05.2019 - 06.2025
Some College (No Degree) - Business Management
University of Houston
Elkins High School
High School Diploma -
Brother Andre Catholic High School
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