Janson Hernandez Richardson
Portland,OR
Summary
Knowledgeable chef with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
8
8
years of professional experience
Work History
Manager
Electric Slider Co.
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Line Cook
McMenamins
01.2024 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Sous Chef
Oakway Catering
09.2023 - 01.2024
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Head Chef
Momiji Sushi Bar & Restaurant
03.2022 - 03.2023
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Chef
Let's Roll PDX
06.2021 - 03.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Call Center Representative
Oregon Community Credit Union
07.2020 - 12.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Head Server
Momiji Sushi Bar & Restaurant
12.2020 - 06.2021
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
Senior Enrichment Representative/Lead Vault Teller
Oregon Community Credit Union
01.2020 - 07.2020
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Collaborated with other departments to resolve any discrepancies on client accounts or loan documentation, ensuring a seamless customer experience.
- Increased loan approval rates by carefully evaluating and analyzing applicant''s financial status, credit history, and property evaluations.
Teller
Oregon Community Credit Union
03.2019 - 01.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Production Technician
Lane ESD
01.2017 - 06.2017
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
Education
High School Diploma -
Triangle Lake High School
Blachly, OR06-2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
Timeline
Manager
Electric Slider Co.
08.2024 - Current
Line Cook
McMenamins
01.2024 - 08.2024
Sous Chef
Oakway Catering
09.2023 - 01.2024
Head Chef
Momiji Sushi Bar & Restaurant
03.2022 - 03.2023
Chef
Let's Roll PDX
06.2021 - 03.2022
Head Server
Momiji Sushi Bar & Restaurant
12.2020 - 06.2021
Call Center Representative
Oregon Community Credit Union
07.2020 - 12.2021
Senior Enrichment Representative/Lead Vault Teller
Oregon Community Credit Union
01.2020 - 07.2020
Teller
Oregon Community Credit Union
03.2019 - 01.2020
Production Technician
Lane ESD
01.2017 - 06.2017
High School Diploma -
Triangle Lake High School