Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Janssen Jasperson

Montgomery

Summary

Dynamic server experienced in high-volume restaurant settings, adept at providing exceptional guest service and fostering teamwork. Proficient in order and payment processing, with a strong focus on upselling and maintaining cleanliness. Dedicated to enhancing customer satisfaction through memorable dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Tommy Bahama Restaurant & Bar
The Woodlands
01.2022 - Current
  • Provided excellent customer service to enhance dining experience.
  • Took and delivered food and drink orders efficiently.
  • Maintained cleanliness of dining areas throughout shifts.
  • Handled cash and processed payments accurately at the register.
  • Communicated menu specials and answered guest inquiries effectively.
  • Followed health and safety guidelines to ensure a safe environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

BBA - Marketing Management

Sam Houston State University
Huntsville, TX

Skills

  • Sales promotion and expertise
  • Team collaboration
  • Effective communication
  • Customer service and support
  • Upselling strategies
  • Menu knowledge
  • Service prioritization
  • Food safety practices
  • Order management
  • High-volume dining experience
  • Positive guest interactions
  • Customer feedback handling
  • Shift management skills
  • Hospitality service proficiency
  • Memory retention techniques
  • Server training and development
  • Point of sale operations
  • Calm demeanor under pressure
  • Multitasking and organization

Affiliations

  • FFA Chapter President/ District Vice President
  • Varsity Baseball

Accomplishments

  • MVP at Tommy Bahama

Certification

  • CPR

Timeline

Server

Tommy Bahama Restaurant & Bar
01.2022 - Current

BBA - Marketing Management

Sam Houston State University

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