Jansyn Robertson
Graford
Summary
Dynamic and organized professional with a strong work ethic, experienced in managing teams at Glitzy Gals Boutique. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Skilled in Excel for inventory management, while fostering teamwork and collaboration to achieve operational excellence. Adaptable and dependable, dedicated to creating safe and efficient environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Prep
YMCA Camp Grady Spruce
09.2024 - Current
- Maintaining smooth kitchen operations as well as assisting cooks by preparing ingredients.
- Ensuring a clean and organized dining hall.
- Following safety and sanitary guidelines.
- Preparation of fruits and vegetables to be delivered in a self serve fashion.
- Assisting with any other duties, as assigned, relating to the kitchen.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Manager
Glitzy Gals Boutique
10.2021 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for employees.
- Ability to use Excel spreadsheets to keep up with orders, budgets, and inventory.
Lead Lifeguard
Castaway Cove Waterpark
05.2020 - 09.2024
- Contributed to increased membership sales by promoting the benefits of aquatic facilities within the community.
- Updated emergency response protocols as needed, staying current with industry standards and regulations.
- Provided excellent customer service to all guests, addressing concerns promptly and professionally.
- Implemented effective staff schedules that maximized coverage while minimizing labor costs.
- Assisted in developing comprehensive employee training materials that enhanced performance across the entire team of lifeguards.
- Ensured swimmer safety by diligently monitoring pool activities and enforcing rules.
- Maintained accurate records of incidents, attendance, and other relevant information for management review.
- Prevented accidents through proactive lifeguarding practices and maintaining a watchful eye on swimmers.
- Responded to emergencies with swift action, providing first aid and CPR when necessary.
- Assisted in the successful training of new lifeguards, sharing expertise and best practices.
Education
High School Diploma -
Richard Milburn Academy
Lubbock05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Critical thinking
- Organization and time management
- Organizational skills
Certification
- CPR/First Aid Certified
- Food Handlers
Timeline
Kitchen Prep
YMCA Camp Grady Spruce
09.2024 - Current
Manager
Glitzy Gals Boutique
10.2021 - 04.2024
Lead Lifeguard
Castaway Cove Waterpark
05.2020 - 09.2024
High School Diploma -
Richard Milburn Academy
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