Jantzen Popovich

Assisted in over all store operations.

Assumed store management responsibilities in store managers absence.

Implemented process improvements.

Drive sales

Maintained metrics through effective process implementation.

Assist in over all store operations.

Oversaw store operations during manager's absence.

Implement process improvements.

Executed strategies for efficient stock management and replenishment.

• Increased sales by creating visually appealing merchandise displays and product arrangements.
• Planned promotional initiatives to drive higher sales outcomes.
• Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

• Provided exceptional customer service by addressing concerns promptly and professionally.
• Increased customer satisfaction with exceptional service, addressing concerns promptly and professionally.
• Collaborated with fellow managers to develop innovative marketing campaigns and drive sales growth.
• Optimized scheduling of team members for maximum productivity during peak hours without sacrificing quality customer service experience.
• Streamlined order processes for increased efficiency in product replenishment and delivery.
• Mentored new employees on company policies, procedures, and best practices to ensure a well-trained workforce.
• Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.

• Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Resolved customer complaints professionally, turning negative experiences into positive outcomes.
• Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
• Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.

Developed creative solutions to address unforeseen challenges or obstacles faced during routine operations while maintaining a professional demeanor.

• Streamlined inventory management processes for accurate tracking and reduced shrinkage rates.
• Coordinated with vendors for timely deliveries, maintaining optimal stock levels at all times.
• Built strong relationships with customers through exceptional service, generating repeat business opportunities.
• Collaborated with the store manager to develop employee training programs, enhancing staff performance and customer service skills.
• Monitored employee performance, identifying areas for improvement and providing constructive feedback when needed.
• Assisted in increasing store sales through effective merchandising and promotional strategies.
• Strengthened teamwork among staff by organizing team-building activities and initiating regular communication channels for sharing ideas, suggestions and concerns.
• Maintained high standards of store cleanliness and visual presentation, attracting more customers and increasing foot traffic.
• Maximized operational efficiency by delegating tasks appropriately among staff members according to their strengths and capabilities.