Januarie Gumina
Glens Falls ,NY
Summary
A highly motivated and detail-oriented dental assistant and front desk professional with over 18 years of experience in fast-paced dental practices, providing exceptional patient care, managing schedules, and ensuring smooth office operations.
Overview
17
17
years of professional experience
Work History
Business Assistant
Heartland Dental/First Advantage Dental
Queensbury, NY
04.2018 - Current
- Greeting patients and ensuring a comfortable experience.
- Answering phone calls, taking messages, and managing patient inquiries.
- Scheduling and confirming appointments, and managing patient flow.
- Processing new patient information and updating patient records.
- Following up with patients to confirm appointments and address any concerns.
- Presenting and explaining treatment plans to patients.
- Assisting patients with establishing a plan for scheduling and prioritizing their treatment plan.
Dental Assistant
Mendelson Dental
944 N Broadway #205, Yonkers, NY 10701
09.2013 - 08.2016
- Ensure that patients are comfortable in the dental chair.
- Prepare patients and the work area for treatments and procedures.
- Sterilize dental instruments.
- Hand instruments to dentists during procedures.
- Dry patients' mouths using suction hoses and other equipment.
Dental Assistant
All Family Dental Associates
526 Gidney Ave, Newburgh, NY
09.2008 - 09.2013
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Education
2 Years Medical / Clinicals - Massage Therapy
Hudson Valley School of Massage Therapy
1723 Route 9W West Park, NY 12493Skills
Skilled dental assistant 18 years All areas of dentistry
Timeline
Business Assistant
Heartland Dental/First Advantage Dental
04.2018 - Current
Dental Assistant
Mendelson Dental
09.2013 - 08.2016
Dental Assistant
All Family Dental Associates
09.2008 - 09.2013
2 Years Medical / Clinicals - Massage Therapy
Hudson Valley School of Massage Therapy