January Simes
Dallas, Tx
Summary
Dedicated professional with extensive experience in customer service and housekeeping at Nurse Next Door. Proven ability to enhance cleanliness standards through effective chemical handling and meticulous cleaning techniques. Strong interpersonal skills foster positive relationships, driving team collaboration and achieving shared goals. Committed to health and safety compliance, ensuring a pristine environment for all.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
15
15
years of professional experience
Work History
Housekeeping Aide
Nurse Next Door
Dallas, TX
06.2017 - Current
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
Casher
Samsclub
Dallas, TX
01.2025 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Team Leader
Burger House Bistro
Dallas, TX
06.2010 - 06.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Education
Certificate Of Technical Studies - Cisco Studies
Brookhaven College
Dallas, TX05.2023
Diploma - General Studies
Lincoln High School
Dallas, TX05.1997
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Health and safety compliance
- Bathroom cleaning
- Laundry skills
- Cleaning techniques
- Dusting techniques
- Waste disposal
Timeline
Casher
Samsclub
01.2025 - 04.2025
Housekeeping Aide
Nurse Next Door
06.2017 - Current
Team Leader
Burger House Bistro
06.2010 - 06.2022
Certificate Of Technical Studies - Cisco Studies
Brookhaven College
Diploma - General Studies
Lincoln High School