January Taylor
San Antonio,TX
Summary
Dynamic professional with extensive experience in administration, human resources, and recruitment. Adept at streamlining processes, managing communication, and fostering collaborative environments to meet organizational objectives. Proven expertise in talent acquisition, benefits administration, and customer service. Known for exceptional organizational skills, adaptability, and a proactive approach to problem-solving. Committed to contributing to organizational success through innovative strategies and meticulous attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrator/Recruiter
EXCEL Driver Services
Converse, USA
07.2024 - Current
- Led recruitment efforts by sourcing, screening, and onboarding candidates to meet organizational staffing needs
- Engaged prospective students to promote programs, increasing enrollment rates
- Coordinated and optimized class and training schedules, ensuring effective resource allocation
- Maintained accurate records of student data and course registrations to ensure compliance with institutional policies
- Delivered exceptional customer service, addressing inquiries and resolving administrative issues promptly
- Developed marketing materials and recruitment strategies to attract qualified candidates
Benefits Analyst
Texas Municipal Retirement System
Austin, USA
08.2020 - Current
- Provided comprehensive benefits counseling to members, ensuring clarity and accuracy
- Interpreted complex regulations and delivered tailored solutions to meet member needs
- Collaborated with cross-functional teams to enhance service delivery and streamline workflows
- Ensured compliance with regulatory standards through meticulous documentation and follow-up
Benefits Counselor
Teacher Retirement System of Texas
Austin, USA
10.2018 - 05.2020
- Delivered in-depth counseling to members, simplifying complex retirement plans and benefits
- Enhanced member engagement through clear communication and educational resources
- Demonstrated empathy and responsiveness in resolving member inquiries and issues
Talent Acquisition Coordinator
Sine
Nong Khai, Thailand
01.2017 - 06.2018
- Sourced, screened, and recruited candidates for ESL teaching roles using job boards and social media
- Conducted interviews, administered assessments, and coordinated onboarding processes
- Maintained organized recruitment pipelines to meet staffing objectives efficiently
Administrative Associate I
Salus IRB
Austin, USA
12.2015 - 12.2016
- Monitored medical research sites to ensure ethical compliance
- Handled administrative tasks, including document review, correspondence, and record management
Education
Bachelor's - Criminal Justice
Texas A&M University-Corpus Christi
Corpus Christi, TX08.2015
Skills
- Talent Acquisition and Recruitment
- Benefits Administration and Counseling
- Administrative Coordination
- Employee Relations and Onboarding
- Communication and Public Speaking
- Data Management and Compliance
- Time Management and Prioritization
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- CRM and ATS Utilization
- Typing
- Scheduling
- Document Creation
- Planning and Organizing Events
- Proficiency in Adobe Acrobat
- Resolving Customer Inquiries
- Handling High-Paced Environments
- Coordinated Recruitment Strategies
- Managed and Motivated Teams
Certification
- Life & Health Insurance License, 12/01/25
- TESOL Certification, XploreAsia, Thailand
Personal Information
Title: Licensed Life and Health Insurance Agent
Additionalinformation
Typing, scheduling, and document creation., Planning and organizing events and schedules., Proficiency in Microsoft Office Suite and Adobe Acrobat., Resolving customer inquiries with a focus on satisfaction and professionalism., Handling high-paced environments with precision and efficiency., Coordinated recruitment strategies as Marketing and Recruitment Head for a sorority., Managed and motivated teams to achieve organizational goals.
Timeline
Administrator/Recruiter
EXCEL Driver Services
07.2024 - Current
Benefits Analyst
Texas Municipal Retirement System
08.2020 - Current
Benefits Counselor
Teacher Retirement System of Texas
10.2018 - 05.2020
Talent Acquisition Coordinator
Sine
01.2017 - 06.2018
Administrative Associate I
Salus IRB
12.2015 - 12.2016
Bachelor's - Criminal Justice
Texas A&M University-Corpus Christi
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