Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Janvi R. Patel

Springfield,MA

Summary

Dedicated therapeutic mentor with a focus on developing personalized treatment plans and facilitating group therapy sessions. Expertise in enhancing client outcomes through effective communication and problem-solving strategies. Committed to fostering social skills and emotional growth in diverse populations.

Overview

1
1
year of post-secondary education
8
8
years of professional experience

Work History

Therapeutic Mentor

Gandara Mental Health Center
Holyoke, MA
10.2025 - Current
  • Developed personalized treatment plans tailored to client needs and goals.
  • Provided individual mentoring to clients in emotional and behavioral support.
  • Facilitated group therapy sessions to enhance social skills and communication.

Behavioral Resource Technician

Baystate Health
Spring, MA
05.2024 - 07.2025
  • A Behavioral Resource Technician ("BRT") is responsible for providing Intermittent/ close observation of the patient or patients they are assigned to. Observed up to four patients at a time. Maintained a safe environment to prevent harm to patients and others. The BRT must maintain a safe environment and interact with the patient, family, and staff in a caring professional manner. As a member of the health care team, the BRT will provide care for the patient and may include bathing, feeding, toileting, ambulating, turning, and repositioning as assigned. When caring for two behavioral patients, minimal patient care is required. Reported changes in patient conditions or behavior to the nurse immediately and documented every 15 minutes, unless assigned to a 1:1 status for continuous observation. They BRT is expected to prevent elopement, in addition to harm of self or others.This description covers the essential functions of the position.Performed other similar and related duties as assigned. Adapted to changes in job responsibilities as directed by management.
  • Maintained inventory records for medical supplies and equipment.
  • Coordinated departmental workflow to ensure timely resource availability.
  • Assisted staff in locating essential materials and tools efficiently.

Direct Support Worker

Custom Healthcare Solutions
New York, US
04.2023 - 05.2024
  • Provide support to individuals by assisting in the development and implementation of habilitative, behavioral and recreational programs in accordance with the Individual Service Plan (ISP) objectives
  • Coordinated with direct supervisors to ensure effective implementation of ISPs and appropriate crisis intervention methods.
  • Facilitated activities of daily living, including household maintenance, self-care, food preparation, budgeting, and socialization skill development.
  • Attended individuals’ review meetings and accompanied them to various appointments.
  • Upheld confidentiality of individuals' personal information to protect their privacy. and records; preserve individuals’ human rights by complying with applicable laws and regulations

ABI Direct Care

Bfair
North Adams, US
01.2021 - 04.2023
  • Supported individuals with acquired brain injury in group home setting, assisting with personal care and activities of daily living to enhance quality of life.
  • Developed rapport with individuals to foster personal growth and support achievement of their goals.
  • Ensured safety in home environment by regularly checking for hazards and addressing them promptly.
  • Plan, implement and document teaching plans/strategies. Skills/Abilities.

ED Environmental Specialists

Baystate Medical Center
Springfield, US
02.2019 - 01.2021
  • Completed cleaning and disinfection of patient rooms, corridors, public rooms, offices, and other designated areas, along with changing cubicle curtains.
  • Performed daily cleaning, room turnover cleaning, and terminal cleaning of specialty areas including the Emergency Department, Operating Rooms, LDRP, NICU, CCN, and WETU.
  • Conducted environmental assessments to ensure compliance with regulations.
  • Developed and implemented waste management strategies for hazardous materials.
  • Collaborated with healthcare teams to promote sustainability initiatives across facilities.

Teacher

Head Start
Springfield, US
04.2018 - 06.2020
  • Taught, supervised, and cared for children from lower-income, culturally diverse, and at-risk families, fostering a supportive learning environment.
  • Developed lesson plans that aligned with early childhood education standards.
  • Implemented engaging activities to promote children's social and cognitive skills.
  • Collaborated with parents to support children's learning and development goals.

Education

Human Services Certificate -

HCC
Holyoke , MA
09.2025 - 05.2026

Associate in Arts -

Springfield Technical Community College
Springfield, MA

Skills

  • Crisis intervention
  • Behavioral support
  • Individualized planning
  • Mental health support
  • Client support
  • Program implementation
  • Crisis management
  • Emergency response
  • Patient observation
  • Designing
  • Communication
  • Problem-solving
  • Teamwork
  • Time Management
  • Attention to detail

Personal Information

Authorized To Work: US

Timeline

Therapeutic Mentor

Gandara Mental Health Center
10.2025 - Current

Human Services Certificate -

HCC
09.2025 - 05.2026

Behavioral Resource Technician

Baystate Health
05.2024 - 07.2025

Direct Support Worker

Custom Healthcare Solutions
04.2023 - 05.2024

ABI Direct Care

Bfair
01.2021 - 04.2023

ED Environmental Specialists

Baystate Medical Center
02.2019 - 01.2021

Teacher

Head Start
04.2018 - 06.2020

Associate in Arts -

Springfield Technical Community College
Janvi R. Patel