Janyia Corp
Madison
Summary
Dynamic professional with a creative vision honed at Hilltop Cinema, excelling in visual storytelling and team leadership. Proven ability to enhance customer satisfaction as a Retention Specialist at Charter Communications, utilizing problem-solving skills and Adobe Premiere Pro to develop impactful content and drive engagement.
Overview
7
7
years of professional experience
Work History
Media/Sound Engineer
St. Lukes Church
Huntsville
02.2026 - Current
- Operated sound equipment during services and events at community church.
- Troubleshot technical issues to minimize disruptions during live performances.
- Set up and tested audio systems prior to events and rehearsals.
- Adjusted sound levels and mix during live performances for optimal clarity.
Server
Tom Browns
Huntsville
01.2025 - Current
- Delivered exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to maintain efficient service flow and manage timely food delivery.
- Conducted cash handling and transaction processing, maintaining accuracy and accountability.
Member/Executive Producer
Hiltop Cinema
Huntsville
09.2023 - Current
- Hilltop Cinema is an on-campus production group dedicated to creating, producing, and capturing original stories and films. The organization brings together students passionate about filmmaking, offering hands-on experience in every aspect of the creative process, from scriptwriting and directing to filming and editing.
Producer/Director
Local Business
Huntsville
05.2025 - 07.2025
- Produced and directed a documentary exploring the rise and fall of a controversial business owner in a small city in Huntsville, Alabama.
- The film delves into the complexities of the owner's reputation, the challenges the business faces, and the impact on the local community.
Retention Specialist
Charter Communications
Grand Rapids
05.2019 - 07.2021
- Provided exceptional customer support, addressing inquiries and concerns to enhance customer satisfaction and loyalty.
- Utilized data analysis to identify trends and develop strategies to improve customer retention rates.
- Collaborated with cross-functional teams to design and implement effective retention programs.
Education
Bachelor of Arts - Communications Media
Alabama A&M University
Normal, AL12-2026
Skills
- Creative vision
- Adobe Premiere Pro
- Visual storytelling
- Communication
- Problem solving
- Content development
- Team leadership
- Scriptwriting
- Blackmagic Design
- Sound engineering
Timeline
Media/Sound Engineer
St. Lukes Church
02.2026 - Current
Producer/Director
Local Business
05.2025 - 07.2025
Server
Tom Browns
01.2025 - Current
Member/Executive Producer
Hiltop Cinema
09.2023 - Current
Retention Specialist
Charter Communications
05.2019 - 07.2021
Bachelor of Arts - Communications Media
Alabama A&M University