Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janyne Betz

Lockport,NY

Summary

Dynamic retail professional with a proven track record at Home Depot, excelling in cash handling accuracy and customer engagement. Recognized for enhancing the shopping experience through effective communication and maintaining a clean environment. Committed to reliability and delivering exceptional service, fostering strong customer relationships that drive repeat business.

Overview

2026
2026
years of professional experience

Work History

Retail Associate

Kenyons

Cashing customers out, gas, lotto, paperwork

Retail Sales Associate

Crosbys
03.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Associate

Home Depot
06.2023 - 03.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
  • Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
  • Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
  • Increased sales through effective upselling techniques and in-depth product knowledge.

Retail Sales Associate

Tops Friendly Markets
07.2020 - 07.2021

Cashing customers out , brinks ,lotto ,gas , paper work

Owner

Egle&franzese Taxi Llc
04.2015 - 02.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Dispatcher

Buffalo Transportation
01.2014 - 03.2015
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Server

Colonie Lounge
04.2013 - 03.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Dispatcher Office Assistant

Liberty Cab & Dispatch Svc
03.2008 - 04.2012
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
  • Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.

Server

Pharaohs
05.2006 - 04.2008

Waiting on tables, caring for customers bringing drinks over , keep area clean

Education

GED - Algebra

Ecc North
Williamsville, NY
12.2019

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy

Timeline

Retail Associate

Home Depot
06.2023 - 03.2025

Retail Sales Associate

Crosbys
03.2022 - Current

Retail Sales Associate

Tops Friendly Markets
07.2020 - 07.2021

Owner

Egle&franzese Taxi Llc
04.2015 - 02.2018

Dispatcher

Buffalo Transportation
01.2014 - 03.2015

Server

Colonie Lounge
04.2013 - 03.2015

Dispatcher Office Assistant

Liberty Cab & Dispatch Svc
03.2008 - 04.2012

Server

Pharaohs
05.2006 - 04.2008

Retail Associate

Kenyons

GED - Algebra

Ecc North
Janyne Betz