Janysha Gamez
Camarillo,CA
Summary
Experienced with team leadership, customer service, and operational management. Utilizes effective communication and problem-solving skills to ensure smooth shift transitions and high customer satisfaction. Track record of maintaining positive team environment and meeting service standards consistently.
Overview
4
4
years of professional experience
Work History
Server Shift Leader
Sushi Fresh
04.2022 - Current
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Bussed and reset tables to keep the dining room and work areas clean.
Part-Time Retail Associate
Wild Cherry Frozen Yogurt
06.2021 - Current
- Executed precise cash management by counting and securing funds.
Provided prompt service to customers while preparing food products.
Managed store opening and closing activities, maintaining operational standards.
Efficiently prepared food items, adhering to quality and presentation guidelines.
Barista
Starbucks
01.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Adolfo Camarillo Highschool
Camarillo06-2022
Licensed Cosmetologist - Cosmetology
Lu Ross Academy
Ventura 05-2025
No Degree - Psychology
Moorpark College
Moorpark, CA09-2024
Skills
- Bilingual- Spanish
- Quality Customer Skills
- Punctual
- Works well with others, and independently
- Knowledge of Google Docs, Microsoft Word, and Powerpoint
- Table bussing
- Guest service
- Cleaning and sanitation
- Server training
- Strong leadership
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Server Shift Leader
Sushi Fresh
04.2022 - Current
Barista
Starbucks
01.2022 - 01.2023
Part-Time Retail Associate
Wild Cherry Frozen Yogurt
06.2021 - Current
High School Diploma -
Adolfo Camarillo Highschool
Licensed Cosmetologist - Cosmetology
Lu Ross Academy
No Degree - Psychology
Moorpark College
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