Judy Hardy
Dallas,NC
Summary
Dedicated educational support professional with a proven track record in engaging and empowering students to pursue their aspirations. Experienced in office management, ensuring seamless operations and consistent professionalism. Committed to fostering the next generation of leaders through effective mentorship and support.
Overview
11
11
years of professional experience
Work History
Cashier Team Lead
Beales
Gastonia, NC
10.2021 - 12.2022
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
Administrative Assistant
Premier
Greenville, NC
10.2013 - 09.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Front Office Manager
Health Service Connect
Greenville , NC
10.2013 - 09.2019
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Ensured all front office activities complied with legal, regulatory, and company policies.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Supervised the preparation of guest bills and invoices ensuring accuracy before issuing them to guests.
Substitute Teacher
Anderson Day Care Afterschool Program
Greenville, NC
11.2011 - 06.2013
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Integrated real-world examples to make learning relevant and engaging.
- Maintained classroom order and enforced school and class rules.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Education
Associate of Science - Nursing Assistant
Pitt Community College
Winterville, NCCertificate of Technical Studies -
Goodwill University
Charlotte, NCSkills
- Attention to detail
- Positive attitude
- Store policies enforcement
- Customer engagement
- Team leadership
- Collaborative learning
- Student relations
- Engagement strategies
- Strong problem solver
References
References available upon request.
Timeline
Cashier Team Lead
Beales
10.2021 - 12.2022
Administrative Assistant
Premier
10.2013 - 09.2019
Front Office Manager
Health Service Connect
10.2013 - 09.2019
Substitute Teacher
Anderson Day Care Afterschool Program
11.2011 - 06.2013
Associate of Science - Nursing Assistant
Pitt Community College
Certificate of Technical Studies -
Goodwill University
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