Summary
Overview
Work History
Education
Skills
Timeline
Generic

Japeth Sales

Bellflower,CA

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Server

Gen Korean BBQ
07.2021 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Served food and beverages promptly with focused attention to customer needs
  • Bussed and reset tables to keep dining room and work areas clean
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Explained menu items and suggested appropriate options for food allergy concerns

Ice Cream Maker

Creamistry
05.2021 - 06.2021
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Offered samples of new ice cream flavors to customers.
  • Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
  • Broke down, cleaned, and sanitized work stations at end of shift.
  • Operated food production equipment safely and responsibly for quality output.
  • Stored food properly by adhering to food safety policies and procedures.
  • Discarded expired food items and disposed of waste for hygienic food preparation environments.
  • Followed production list provided by supervisor.
  • Selected correct ingredients and garnishes according to recipe specifications.
  • Maintained ingredients and supplies inventories, enabling timely stock replenishment.
  • Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.

Server

Bicol Express
10.2016 - 12.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Associate of Arts - Psychology

California State University - Long Beach
Long Beach, CA
06.2024

Skills

  • Dining Crew Workflow Optimization
  • Hospitality Service Expertise
  • Service-Orientation
  • Server Training
  • Table Bussing
  • Active Listening
  • Transactions and Cash Handling
  • Stocking and Replenishing
  • Process Payments
  • Menu Memorization
  • Dining Room Cleaning and Upkeep
  • Pos Operation
  • Bus Tables
  • Utensil Cleaning
  • Wine and Liquor Service
  • Cash Handling
  • Age Verification
  • Ability to Lift 30 Pounds
  • Sales Techniques
  • Greet Guests
  • To-Go Order Preparation
  • Food and Beverage Pairings

Timeline

Server

Gen Korean BBQ
07.2021 - 07.2023

Ice Cream Maker

Creamistry
05.2021 - 06.2021

Server

Bicol Express
10.2016 - 12.2018

Associate of Arts - Psychology

California State University - Long Beach

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Japeth Sales