Japharan Lilly
Denham Springs,LA
Summary
Experienced and dedicated professional in the fields of health and hospitality with over 7 years of industry expertise. Seeking an opportunity to leverage background in office administration, transportation specialist, informational technology, and patient services within a dynamic and competitive organization. Committed to delivering exceptional service and contributing to the success of the team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Transportation
Heritage Manor Senior Living
08.2024 - Current
- Responsible for ensuring the safety and comfort of the patient throughout the transfer process; may also assist patients in and out of vehicles, transport medical supplies and specimens
- Escorting patients within and out of the healthcare facility, including to and from treatment areas, operating rooms, and their rooms, using wheelchairs, stretchers, or other medical transport devices
Mental Health Technician
Our Lady of the Lake Regional Medical Center
05.2019 - 07.2024
- Support nursing staff by documenting accurate clinical information in patient's medical records, performing routinely assigned tasks and carrying out patient care activities while providing a safe comfortable environment for patients and staff
- Interacts regularly with patients, observe behaviors and communicate significant observations to nursing staff to ensure the well-being of the environment
Unit Clerk
FLANNERY OAKS GUEST HOUSE
12.2015 - 04.2021
- Efficiently perform clerical and administrative duties, such as answering phone calls and assisting patients with daily needs
- Along with greet visitors, record patients personal and medical information, maintain patient records, equipment, and supplies, while providing support to the medical team
Patient Transporter/CNA
FLANNERY OAKS GUEST HOUSE
11.2015 - 08.2020
- Maintain a detail schedule of resident appointments along with properly securing equipment and/or residents wheelchair(s)
- From there safely and efficiently transporting from point A to B
- Responsibilities also include providing staff support on units within the facility with feedings and executing scheduled patient rounding
Receptionist
Baton Rouge General Hospital
03.2011 - 12.2015
- Performed duties in accordance with departmental policies and procedures, along with participating with management, medical staff and department leaders to collaborate in the accomplishment of the mission, values and goals of the organization
Education
A.A. - Computer Science
Baton Rouge Community College
Baton Rouge, LA05.2016
Skills
- Customer service
- Time management
- Appointment scheduling
- Heavy lifting
- Problem management
- Communication skills
- Crisis management
- Patient care
- Driving
- GPS
- Commercial driving
- Box truck
- Data entry
- Sales
- Load & unload
- Shuttle driving
- Route driving
- Working with people with autism
- Moving
- POS
Certification
- Chauffeur's Permit, 12/01/16, Present
- CNA, 11/01/15, Present
- CPR Certification
Timeline
Patient Transportation
Heritage Manor Senior Living
08.2024 - Current
Mental Health Technician
Our Lady of the Lake Regional Medical Center
05.2019 - 07.2024
Unit Clerk
FLANNERY OAKS GUEST HOUSE
12.2015 - 04.2021
Patient Transporter/CNA
FLANNERY OAKS GUEST HOUSE
11.2015 - 08.2020
Receptionist
Baton Rouge General Hospital
03.2011 - 12.2015
A.A. - Computer Science
Baton Rouge Community College
- Chauffeur's Permit, 12/01/16, Present
- CNA, 11/01/15, Present
- CPR Certification
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