Japhet Enemkpali

Work History

Costco

07.2022 - Current

Stocked merchandise onto store shelves according to company standards
Unloaded and organized product shipments in the stockroom
Maintained cleanliness of stock area and equipment
Performed regular inventory checks to ensure accuracy of supplies on hand
Checked expiration dates on products and removed outdated items from shelves
Assisted customers with locating desired items throughout the store
Organized backroom storage areas for efficient use of space
Inspected products for defects or damages prior to stocking shelves
Resolved customer complaints regarding product availability, price
Provided exceptional customer service by greeting shoppers and answering inquiries
Cleaned and maintained aisles, displays, fixtures, floors, walls, windows
Adhered to safety policies while operating material handling equipment such as pallet jacks and ladders
Worked closely with other departments within the store to fulfill customer orders
Lifted materials of varied weights on regular basis.
Consistently lifted materials weighing as much as 80 pounds.

Sam's Club

04.2021 - 08.2021

Provided excellent customer service while promoting loyalty programs to increase sales potential
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Helped with purchases and signed customers up for rewards program
Counted money in cash drawer at the beginning of shifts to ensure that amounts were correct and have sufficient change
Issued receipts, refunds, credits or change due to customers
Answered customer inquiries regarding store policies and procedures
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
Operated cash register or POS system to receive payment by cash, check and credit card
Answered customer questions and provided store information
Worked closely with front-end staff to assist customers
Answered product questions with up-to-date knowledge of sales and store promotions.

Walmart

07.2020 - 03.2021

Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates
Added labels to products, rotated current stock and professionally arranged merchandise
Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently
Assisted customers based on currently available product, promotional and policy information
Provided friendly and knowledgeable service to all guests
Loaded and unloaded 14 delivery trucks or vans per week to maintain store's inventory
Prepared products for sales floor by adding tags and readying pallets or restocking
Used pallet jacks and cart equipment to pull items from stock and add to store shelves and bins
Used pallet jacks and pallets equipment to load, unload and move heavy products.

Taco Cabana

11.2019 - 01.2020

Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items
Chopped, diced and sliced meat and cooked ahead of busy periods, including dinner rush
Collaborated with managers to maintain timely food preparation goals
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush
Worked hard to learn all required tasks quickly and maximize performance
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.

Little Caesars Pizza

06.2019 - 08.2019

Weighed, measured and mixed ingredients to follow recipes and create dishes
Set up and performed initial prep work for food items such as soups, sauces and salads
Sanitized workstation before and after shift to prevent illness and food contamination
Prepared and plated up to 50 dishes per day in busy, Little Caesars restaurant.