Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Jaqlynn Saldivar

Aransas Pass,TX

Summary

Experienced and sociable server adept at delivering friendly and prompt service to customers. Skilled in providing personalized menu recommendations and efficiently managing closing duties. Proficient in pos system operations and knowledgeable about food safety and sanitation regulations.

Overview

5
5
years of professional experience

Work History

Server/Bartender Trainer

The Goat Sports Bar And Grill
Aransas pass pass Pass Pass, TX
09.2023 - Current
  • Handled accurate money transactions while adhering to company's cash handling procedures
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Greeted guests and provided menus.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked service areas with supplies during slow periods.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Provided drink suggestions to customers based on their preferences.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Cleansed glasses with sanitizing solution after each use.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Stocked ice bins and coolers as needed throughout shift.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.

Sales Leader

Dollar General
Taft, TX
10.2019 - 03.2020
  • Developed strategies to increase sales volume and improve customer satisfaction levels.
  • Coordinated activities between various departments within the organization to ensure efficient operations.
  • Provided leadership and direction to motivate a high performing sales team.
  • Monitored performance of sales team members against set targets, providing feedback as needed.
  • Created and maintained customer relationships through regular follow-up activities.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Managed cash register operations using POS system and processed sales and returns.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Greeted and assisted customers to foster positive experiences.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Operated register, handled cash and processed credit card transactions.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Education

High School Diploma -

Coastal Horizon Academy
Taft, TX
05-2021

Skills

  • Food Delivery
  • Safe Food Handling
  • Food Running
  • Order Management
  • Beverage Preparation
  • Table Bussing
  • Positive and professional
  • Exceptional customer service
  • Menu Memorization
  • Cash Handling
  • Professional Appearance

Languages

English
Professional

Affiliations

  • Shopping and Promoting items
  • Caring and providing for my two toddlers
  • Park days for my children

References

References available upon request.

Timeline

Server/Bartender Trainer

The Goat Sports Bar And Grill
09.2023 - Current

Sales Leader

Dollar General
10.2019 - 03.2020

High School Diploma -

Coastal Horizon Academy

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Jaqlynn Saldivar