Desmond Scantling
Nashville,TN
Summary
Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
District Manager
Dollar General Corporations
01.2022 - Current
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Built positive and productive relationships with store and field leadership.
- Supervised 20 locations to enforce high-quality standards of operation.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Store Manager
Kroger
01.2010 - 10.2021
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Developed and implemented successful staff incentive programs to motivate employees.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
Bachelor of Science - Psychology
Tennessee State University
Nashville, TN05.2009
Skills
- Customer Service
- Visual Merchandising
- Product and Service Sales
- Merchandising Plan Development
- Goals and Performance
- Merchandising Operations
- Maximizing Profitability
- Team Leadership
- Staff Management
- Sales Strategies
- Store Opening and Closing Procedures
Timeline
District Manager
Dollar General Corporations
01.2022 - Current
Store Manager
Kroger
01.2010 - 10.2021
Bachelor of Science - Psychology
Tennessee State University
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