Jaquael Robinson
Marietta,GA
Summary
Experienced logistics professional with over fifteen years of management expertise, specializing in warehouse, production, and logistics operations. A self-directed individual known for strong negotiation and communication skills, with a persuasive ability to drive the adoption of new initiatives. Proven track record in defining and resolving ambiguous problems while effectively managing competing priorities in fast-paced, high-pressure environments.
Overview
14
14
years of professional experience
Work History
SR. OPERATIONS MANAGER
ATLANTA COMMUNITY FOOD BANK
Atlanta
03.2022 - Current
- Leadership and direction of the Warehousing Department; managing inbound, outbound and order picking workforce in an efficient, cost-effective manner, defining, and driving adherence to performance metrics and leading all aspects of the day-to-day operations including scheduling, employee relations, training, customer service, safety, performance management and employee development
- Orchestrated a transformative journey at the largest U.S
- Food bank, securing an exceptional AIB Audit score of 985
- Engineered a groundbreaking distribution period, achieving a staggering 12 million pounds per month while maintaining overtime below 1% for six consecutive months
- Pioneered cutting-edge safety measures, slashing risks by 25% and delivering a remarkable 35% reduction in equipment repair costs annually
- Spearheaded the implementation of a state-of-the-art ERP/WMS system (Oracle NetSuite) in collaboration with top decision-makers
- Engineered innovative strategies, reducing yield loss to an astonishing 1.75% and maintaining an exceptional 98.975% inventory accuracy.
Operations Manager
Cff stainless steel, inc.
02.2018 - 06.2021
- Plans, directs, organizes, and controls warehousing, distribution, and transportation activities for the distribution center
- Responsible for implementing company operating policies, procedures and processes that achieve safe, efficient, cost-effective facility operations and meet customer service expectations
- Spearheaded a financial turnaround, transforming a loss-making location into profitability with a jaw-dropping makeover of $300k+ within two years
- Revolutionized operations, delivering a remarkable 15% surge in productivity and an impressive 23% reduction in shipping errors
- Commanded a $3.5 million budget, leading successful COVID-19 safety procedures that propelled the branch to its most successful month
- Strategically overhauled operations, introducing advanced training and productivity enhancements for team members
- Achieved a remarkable 15% increase in productivity, a substantial 23% reduction in shipping errors, and a significant improvement in overall operational efficiency.
Warehouse/Production Manager
Kehe Food Distributors, LLC
09.2015 - 02.2018
- Control all warehouse operations from replenishment order, picking and production in a 780k sq ft food distribution warehouse
- Implemented innovative processes, achieving a 50% improvement in productivity within a year
- Utilized advanced tools such as 4DX, JDA, and Power BI, resulting in a significant 20% reduction in damages and customer shorts
- Responsible for managing 5 direct supervisors, 6 leads and 103 indirect employees within a 650k square foot food distribution warehouse over 3 shifts
- Implemented new processes that helped to drive pick rates from 80 cases per hr
- To 120 per hour with an average of 56k case a day being shipped to customers such as Sprouts, Publix, Target, and Walmart
- Successfully led a cross-functional team in the implementation of new ideas and strategies, resulting in a remarkable decrease in overtime from 27% annually to an industry-leading 9%
- Developed and executed a comprehensive training program for warehouse staff, contributing to a 15% reduction in errors and an overall improvement in operational efficiency.
Distribution center Manager
Endries International
02.2010 - 07.2015
- Oversees’ all functions of Endries Internationals’ SEDC facility, which include daily production (order picking and processing), Inventory Control, Shipping and Receiving departments, Kitting /packaging, and HR functions
- Responsible for more than 45 employees, including 5 shift supervisors
- Has successfully increased production output by 25% while cutting overtime by 90% through provisions of cross training and re-training support, in areas such as: picking, packaging, planning, and prioritizing the production schedule in conjunction with also delegating tasks to the right people
- Responsible for organizing and coordinating a $400k facility remodel, which included new production lanes, stretch wrapper, and office renovations and upgrades
- Upon acquiring position, I improved inventory accuracy from 85% to 98.97%, currently the highest in the company
- My facility stocks more than $20 million in fastener inventory within a 175k square foot facility
- Analyze daily and monthly KPI measures including: LPH (lines per Hour) production cost, P&L’s, and all facility expenses
- Organize biweekly team meetings to discuss issues, concerns and new ideas that may help to increase employee efficiency, productivity, and team building
- Regularly utilizes 5s and other warehouse organization practices to ensure a consistently clean, safe work environment
- Completed ISO 9001 2008 recertification with one occurrence and one possibility for improvement
- ISO 9001 2015 edition complete July 2017 by NDQ (National Data Quality) with no assurances or Possibilities for improvements
- Successfully shipped an average of 1200 lines daily while increasing on time shipment from 87% to 99% within 5 months.
Education
Bachelor's in Business Administration -
University of West GA
High School Diploma College Prep -
North Atlanta High
HACCP Food Safety Certification -
Atlanta Food Bank
Six Sigma Lean Green Belt Certification -
IASSC
Raymond Train the Trainer Certification -
Carolina Handling
Skills
- Strategic Planning
- Operations Management
- Employee Coaching
- Forecasting
- Technology Integration
- Distribution Management
- Facility Management
- Cost Reduction
- Productivity Improvement
- Safety Management
- Procedure Optimization
- Employee Development
- Customer Service Management
- Department Oversight
- Profit and Loss Accountability
- P&L Management
- Sound Judgment
- Systems Implementation
- Employee Motivation
- Multimillion-Dollar P&L Management
- Payroll Administration and Timekeeping
- Management Team Building
- Staff Hiring
- Team Leadership
- Inventory Tracking and Management
- Logistics
- Human Resources
- Financial Management
Timeline
SR. OPERATIONS MANAGER
ATLANTA COMMUNITY FOOD BANK
03.2022 - Current
Operations Manager
Cff stainless steel, inc.
02.2018 - 06.2021
Warehouse/Production Manager
Kehe Food Distributors, LLC
09.2015 - 02.2018
Distribution center Manager
Endries International
02.2010 - 07.2015
Bachelor's in Business Administration -
University of West GA
High School Diploma College Prep -
North Atlanta High
HACCP Food Safety Certification -
Atlanta Food Bank
Six Sigma Lean Green Belt Certification -
IASSC
Raymond Train the Trainer Certification -
Carolina Handling
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