Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ja'Quan Ervin

Jacksonville,FL

Summary

Skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in warehouse settings. Strong organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time for loading and unloading shipments. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Warehouse Worker

UPS
Jacksonville, FL
10.2023 - 12.2024
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Shift Leader

Krystal's Restaurant
Jacksonville, FL
10.2023 - 12.2024
  • Maintained positive working relationship with fellow staff and management.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Developed strong customer relationships to encourage repeat business.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Education

High School Diploma -

Westside High School
Jacksonville, FL
06-2024

Skills

  • Shipment unpacking
  • Basic mathematics
  • Self-motivated and disciplined
  • Technical support
  • Cultural awareness
  • Multi-task management
  • Customer consulting

Certification

  • OSHA 30

Timeline

Warehouse Worker

UPS
10.2023 - 12.2024

Shift Leader

Krystal's Restaurant
10.2023 - 12.2024

High School Diploma -

Westside High School

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Ja'Quan Ervin